Vice President - Logistic Operations

KLS Kenco Logistic Services, LLC; Chattanooga (TN); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Kenco Logistics is seeking a VP of Logistic Operations to direct all operational and strategic activities for assigned sites. The role partners with site leaders, customers, and internal teams to optimize efficiency and profitability while ensuring safety and compliance.

You will drive long-range plans, identify value-added services, and lead change management across sites. The position emphasizes Lean Six Sigma, strong financial oversight, and advanced relationship management.

Qualifications

• Bachelor’s degree required; MBA preferred; 10+ years’ supply chain management expertise required.
• Experience with ISO, FDA, DEA, FTZ or EPA regulations preferred for some sites.
• Lean Six Sigma and/or Supply Chain certification or training.
• Strong customer relationship skills; ability to balance and manage customers’ expectations while aligning with corporate goals.
• Understanding of supply chain strategies, inclusive of dedicated transportation.

Responsibilities

• Identify new business opportunities and grow revenues through expanded scope and margins via operational efficiencies with existing customers.
• Build strong relationships with customer contacts through listening and understanding of customer environment and market differentiation.
• Present complete proposals and value-add customer-specific solutions that are scalable and aligned with best-in-class concepts.
• Lead implementation of company programs and site change management efforts.
• Review KPI results and data to up-sell additional solutions and drive operational improvements.
• Utilize Lean Six Sigma tools to improve operational efficiency.
• Coach and develop personnel in Kenco operations and leadership.
• Establish measurements impacting safety, quality and financial performance.

Skills

Leadership

Strategic thinking

Customer relationship management

Problem solving

Communication

Education

Bachelor’s degree

MBA

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The VP of Logistic Operations directs all operational and strategic activities for assigned sites via strong partnerships with site leaders, internal business partners and key customer contacts. Acts as a liaison between the organization and client, manages all complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing internal profits.

Functions

Identify new business opportunities and grow business revenues through expanded scope and margins through operational efficiencies with existing customer(s). Build a strong relationship with customer’s key contacts through listening and thorough understanding of customer’s environment and market differentiation. Develop, maintain and measure customer profile(s) with keen focus on proactive identification of business issues, opportunities, critical information flow, competitor environment, management review process(es), contract compliance, etc. Present complete proposals and value‑add customer specific solutions that are scalable and in line with best-in‑class concepts. Leads implementation of company programs, as well as all assigned site change management efforts. Reviews tactical aspects of business profile, indexes, KPI results and other data to up‑sell additional solutions and drive operational improvements. Uses Lean Six Sigma tools to make decisions, improve operational efficiency. Coaches and develops personnel in Kenco operations, emphasizing training, leadership, project management and KOS (Kenco Operating System). Requires corrective action plans and accountability from the sites and all members of the leadership team. Establishes measurements that positively impact safety, quality and financial performance. Other applicable duties as assigned.

Qualifications

Bachelor’s degree required; M.B.A. preferred 10+ years’ supply chain management expertise required; prefer previous experience with ISO,FDA,DEA, FTZ or EPA regulations for some but not all sites. Prefer Lean Six Sigma and/or Supply Chain certification or training Understanding of supply chain strategies, inclusive on dedicated transportation. Strong customer relationship skills; ability to balance and manage customers’ expectations while aligning with corporate goals. Strong problem-solving ability, planning/organization skills, and decision‑making ability. Ability to communicate and articulate professionally, in both speech and writing. Interpersonal influence skills Ability to be flexible and adapt to changing priorities. Understanding of and ability to control costs and growth. Proactive approach to employee relations issues. Detailed knowledge and grasp of financial practices and accounting. Ability to set policy and procedures. Ability to lead others effectively utilizing a team approach.

Competencies

Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; sees connection to larger purposes. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Customer Relationship Building - Having an intimate knowledge of the customer’s changing needs and the ability to produce rapid results in all areas. Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned. Leading Change - Ability to develop and implement an organizational strategy and to incorporate it into the organization’s long‑term goals. Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization’s strategy. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long‑term viability of the organization.

Travel Requirements

This position is expected to travel approximately 25% or less. A passport is not required, but recommended.

Disclosures

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristic protected by law.

Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. https://www.eeoc.gov/poster For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

About Kenco

kencogroup is a Great Place to Work® certified company, a recognition driven by the feedback and experiences of our associates and one that reflects our people-first culture. Every day, our people push our business forward. Our dedicated workforce has been a cornerstone of our culture and an essential part of what makes Kenco so special. From the distribution floor to the boardroom, we are committed to inclusivity in our workforce, ensuring every one of our associates is empowered to have their voices heard. Through our diverse backgrounds, we’re able to leverage the strengths of every team member to devise creative solutions to any on- and off-site challenge—making Kenco a unified community where our people can grow together and make us stronger every day.