Vice President, Hearing Centers

HearUSA; United States; On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

PTO & holidays

401k match

Tuition reimbursement

Hearing aid discount

DEI initiatives

Job summary

HearUSA, a global leader in hearing healthcare, seeks a dynamic Vice President, Hearing Centers to steer a nationwide network of centers and a large leadership team. This executive will drive growth, elevate patient care, and optimize performance across the organization.

You will partner across Marketing, Finance, Analytics, and Operations to shape strategy, lead change, and build scalable operating models while mentoring leaders to achieve ambitious benchmarks and ensure exceptional care

Qualifications

• 10+ years of multi-unit sales leadership experience in healthcare retail or large-scale store networks.
• Proven success delivering revenue growth and operating excellence.
• Experience developing high-performing leaders and management teams.
• Strong financial acumen with demonstrated P&L oversight and analytics-driven decisions.

Responsibilities

• Develop and execute national sales and operational strategies to hit revenue, profitability, and growth targets.
• Inspire and lead a field leadership organization across National Directors and District Managers.
• Build scalable operating models, performance frameworks, and coaching programs for consistency.
• Collaborate with Marketing, Finance, Analytics, Operations and L&D to optimize performance and patient care.
• Leverage data to identify opportunities, boost center performance, and accelerate goals.
• Recruit, develop, and retain top leaders to sustain high-performing teams.

Skills

Multi-unit sales leadership

Healthcare retail leadership

Revenue growth

Executive coaching

Talent development

Analytical decision-making

Executive communication

P&L management

Job description

WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSA, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.

We're seeking a dynamic and visionary Vice President, Hearing Centers to lead one of the largest hearing healthcare retail operations in the country. This executive leader will oversee a nationwide team of National Directors, District Managers, and more than 900 hearing center employees, driving operational excellence, sales growth, team development, and an exceptional patient experience.

Why This Role Matters

As a member of the HearUSA Senior Leadership Team, you'll have a direct impact on business strategy, culture, and growth. You'll shape the future of our hearing center network while leading initiatives that improve performance, elevate care delivery, and strengthen our position as the leader in modern hearing healthcare.

What You'll Do

• Develop and execute national sales and operational strategies to achieve revenue, profitability, and growth objectives.
• Lead and inspire a high-performing field leadership organization, including National Directors and District Managers across the U.S.
• Build scalable operating models, performance frameworks, and coaching programs that drive consistency and results.
• Partner closely with Marketing, Finance, Analytics, Operations, and Learning & Development to optimize business performance and elevate patient care.
• Use data and analytics to identify opportunities, improve center performance, and accelerate achievement of key business goals.
• Recruit, develop, and retain best-in-class leaders who cultivate engaged, successful teams.
• Champion HearUSA's culture and mission while fostering an environment of accountability, development, and collaboration.
• Help shape strategic initiatives and long-term business priorities as a key member of the Senior Leadership Team.

What We're Looking For

• 10+ years of multi-unit sales leadership experience
• Proven success leading large retail or healthcare service organizations
• Strong track record of delivering revenue growth and operational excellence
• Experience developing high-performing leaders and management teams
• Expertise in performance management, coaching, and talent development
• Strong financial acumen with demonstrated P&L management experience
• Ability to leverage analytics and reporting to drive business decisions
• Preferred experience in hearing care, vision, dental, healthcare retail, or other service-based retail environments
• Executive presence with exceptional communication and change leadership skills

What You'll Enjoy

• Generous PTO and paid holidays
• Opportunity to shape the future of an industry-leading healthcare organization
• Collaborative and mission-driven culture
• The chance to improve quality of life for thousands of people every year

Travel

This role requires significant field engagement and leadership presence, with extensive travel across HearUSA's national network of hearing centers.

• Paid Holidays & PTO Policy
• 401k Matching Program
• Tuition Reimbursement
• Employee, Family & Friends Hearing Aid Discount Program
• Service Days & Diversity, Equity & Inclusion Initiatives

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.