Vice President, Digital Services

Socket.dev; Washington (District of Columbia); Hybrid; USD 250,000 - 380,000; Full time

Benefits offered by this job

Executive-level compensation

Remote-friendly roles

Top-tier benefits

Job summary

Softrams, a Tria Federal company, seeks a Vice President, Digital Services to own full P&L and drive delivery across a federal health portfolio. This role emphasizes executive leadership, contract performance, and high‑level client engagement.

The ideal candidate brings extensive federal delivery, strong financial acumen, and a track record of growing accounts, with readiness for responsibilities across broad programs.

Qualifications

• 12+ years of federal contract delivery experience.
• At least 5 years in senior P&L or portfolio leadership.
• Proven ability to grow revenue in federal health programs.

Responsibilities

• Own full P&L accountability for the portfolio.
• Drive forecasting, reporting, and action planning with execs.
• Maintain portfolio risk and ensure delivery standards are met across programs.
• Lead PMO discipline, risk management, and issue resolution.
• Foster senior client relationships and client governance involvement.
• Identify opportunities for growth and coordinate with BD teams.

Skills

Senior delivery leadership

Federal contract delivery

Client relationship management

Education

Bachelor's degree

Advanced degree preferred

Tools

PMP certification

Job description

Who we are:

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

Vice President, Digital Services

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer‑centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.

Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission‑critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well‑being.

Job Description:

Tria Federal is seeking a Vice President, Digital Services to own full P&L and program/contractual performance across an assigned portfolio of federal health‑sector contracts. This is a delivery‑first executive role: the VP will be accountable for operational excellence, contract compliance, client satisfaction, and the financial health of their portfolio, while also driving organic growth within existing accounts and supporting new business development. The ideal candidate is a proven federal delivery executive who pairs commercial and financial acumen with hands‑on program leadership and a track record of building trusted, senior‑level client relationships.

Requirements:

• 12+ years of progressive experience in federal government contract delivery, with at least 5 years in a senior P&L or portfolio leadership role
• Demonstrated experience managing a federal contract portfolio in excess of $50M annually
• Strong track record of contractual and technical delivery excellence, including software/systems delivery environments
• Proven ability to build and sustain senior client relationships within federal agencies
• Experience driving organic growth within existing client accounts
• Bachelor's degree required; advanced degree preferred

Responsibilities:

P&L & Business Management

• Own full P&L accountability for an assigned portfolio, including revenue, margin, utilization, and investment decisions
• Drive accurate forecasting, financial reporting, and corrective action planning in partnership with finance and executive leadership
• Manage portfolio risk (performance, staffing, financial, and contractual) proactively, escalating appropriately

Program & Contractual Delivery

• Ensure all programs within the portfolio meet or exceed contractual, technical, and quality requirements
• Establish and enforce delivery standards, governance, and quality assurance practices across programs
• Oversee program managers and delivery leads, ensuring strong PMO discipline, risk management, and issue resolution
• Maintain full compliance with contract terms, applicable federal regulations, and corporate policies

Client Relationship Management

• Serve as a senior client‑facing executive, building and sustaining trusted relationships with agency leadership and stakeholders
• Proactively manage client satisfaction, addressing concerns before they elevate and reinforcing Tria's reputation for excellence
• Represent Tria in client governance forums, program reviews, and executive briefings

Organic Growth

• Identify and cultivate opportunities to expand Tria's footprint within existing accounts
• Partner with business development and capture teams to shape follow‑on and adjacent opportunities
• Serve as a credible technical/programmatic voice in growth pursuits tied to the portfolio

New Business Development Support

• Partner with capture and proposal teams as a delivery/technical subject matter expert on new pursuits, including solutioning, past performance narratives, and staffing plans
• Participate in client capability briefings, industry days, and teaming discussions to support pipeline development
• Support oral proposal and orals preparation, leveraging program delivery credibility to strengthen bids
• Help identify white space and adjacent opportunities beyond the current portfolio

People Leadership

• Build, mentor, and retain a high‑performing delivery organization
• Foster a culture of accountability, quality, and client‑centricity across program teams
• Support talent development and succession planning within the portfolio

Preferred:

• Experience within the Department of Health and Human Services (HHS) or a related federal health agency
• Familiarity with federal contract types (FFP, T&M, CPFF) and associated delivery/compliance obligations
• PMP or equivalent program management certification
• Experience operating within a private equity‑backed or growth‑oriented government contracting environment

What Tria Offers:

• Executive-level compensation, including performance‑based incentives
• A collaborative, mission‑driven culture focused on client outcomes
• The opportunity to shape delivery strategy at a scaling federal contractor

Public Trust Clearance:

Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on‑site. However, with employees spread across 40+ states, we have many remote roles.

EEO Statement:

Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at [e-mail]

Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Why Tria?

What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.

California Consumer Privacy Act (CCPA)

We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review https://www.oag.ca.gov/privacy/ccpa.