Vice President, Data Products & Personalization

Aumni; New York (NY); On-site; USD 140,000 - 170,000; Full time

Job summary

Chase is seeking a Product Manager in Personalization to lead the development and integration of data products powering personalized customer experiences. You will coordinate across data, engineering, and product teams to deliver scalable capabilities for real-time and batch data flows, with a focus on personalization and AI-enabled use cases.

You will guide priorities, manage dependencies, and translate business needs into actionable product roadmaps while articulating the broader value to

Qualifications

• 5+ years in product management, data products, or platform products.
• Proven experience with data integrations, APIs, and platforms.
• Deep understanding of the product lifecycle from discovery to delivery.
• Ability to lead cross-functional initiatives across technical teams.
• Fluent with APIs, event streaming (Kafka), and integration patterns.

Responsibilities

• Shapes the integration strategy and translates the personalization vision into a roadmap and delivery plan.
• Leads end-to-end product management for complex data integrations across platforms and APIs.
• Partners with engineering, data, architecture, platform, and product teams to define integration requirements and data contracts.
• Owns, maintains, and develops the product backlog and roadmap; translates objectives into capabilities.
• Identifies risks, gaps, dependencies, and opportunities across data workstreams.
• Defines reusable data capabilities for personalized experiences and AI-enabled use cases.
• Drives product discovery to translate customer and business needs into scalable solutions.
• Communicates technical details and strategic value to stakeholders, ensuring alignment.

Skills

Data products

APIs

Platform integration

Cross-functional leadership

Data contracts

Stakeholder management

Technical fluency

Kafka

Tools

Kafka

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that enable connected, personalized customer experiences.

As a Product Manager in Personalization, you are an integral part of the team responsible for developing and connecting data products that power personalized customer experiences. You will lead complex data product integrations across platforms, source systems, and downstream applications, translating business and customer needs into scalable product capabilities. You will drive the integrations that move personalization data through enterprise data services, APIs, and events to Chase's digital experiences, such as personal financial management, and to the AI agents that serve customers.

As a core product leader, you will bring structure and direction to interconnected data workstreams, partnering closely with engineering, data, platform, and product teams to establish priorities, manage dependencies, and drive execution. You will combine a strong understanding of data products, APIs, and systems integration with the ability to step back from the technical details and articulate the broader product vision and customer value. You will play an important role in enabling personalization by helping transform data and customer information into reusable capabilities that can be accessed across products, platforms, and emerging AI-enabled experiences. Success requires someone who is equally comfortable navigating technical discussions and influencing broader product strategy, with the curiosity, humility, and proactive mindset to operate effectively in a complex and evolving environment.

Job responsibilities

• Shapes the integration strategy and translates the broader personalization vision into a roadmap and delivery plan that delivers measurable value to customers
• Leads end-to-end product management for complex data integrations across platforms, source systems, APIs, and downstream consumers
• Partners with engineering, data, architecture, platform, and product teams to define integration requirements and agree on data contracts, including schemas, keys, freshness, latency, and ownership
• Owns, maintains, and develops the product backlog and roadmap, translating strategic objectives into actionable capabilities and integration workstreams
• Brings structure and accountability to multiple interconnected data workstreams, proactively identifying risks, gaps, dependencies, and opportunities
• Defines how data capabilities can be made accessible and reusable across products, including personalized experiences and AI-enabled use cases
• Drives product discovery to understand customer, business, and technology needs and translates insights into scalable product solutions
• Communicates both the technical details and broader strategic value of data products, ensuring stakeholders understand not only what is being delivered but why it matters
• Builds frameworks and tracks key product success metrics, including adoption, reliability, scalability, risk, functionality, and customer value
• Champions resilient, scalable, and well-integrated solutions while navigating the complexities of a highly matrixed organization

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management, data products, technical product management, platform products, or a relevant domain
• Demonstrated experience managing data products, system integrations, APIs, or platform capabilities
• Advanced understanding of the product development life cycle, including discovery, ideation, requirements definition, roadmap development, prioritization, delivery, and value management
• Proven ability to lead complex, cross-functional initiatives spanning multiple technical teams, products, platforms, or data sources
• Strong technical fluency with APIs, event streaming (for example, Kafka), and integration patterns across real-time and batch systems; able to read an API specification or event schema and trace how data moves from source to consumer.
• Ability to translate complex technical concepts into clear product strategy, customer value, and business outcomes
• Demonstrated ability to operate at both the strategic and execution levels, moving comfortably between detailed technical discussions and broader product objectives
• Strong technical fluency with APIs, event streaming (for example, Kafka), and integration patterns across real-time and batch systems; able to read an API specification or event schema and trace how data moves from source to consumer.
• Strong intellectual curiosity and learning agility, with a willingness to ask questions, develop domain expertise, and continually expand technical understanding and challenge assumptions
• Owns delivery of key integrations from requirements through production, including schema sign-off, integration testing, and launch readiness
• Strong communication and stakeholder-management skills with the ability to influence across product, engineering, data, and business organizations

Preferred qualifications, capabilities, and skills

• Experience developing data products or platform capabilities that enable personalization, customer intelligence, or AI-enabled experiences
• Experience working with reusable data services, customer data platforms, registries, metadata, or other capabilities designed to make information discoverable and consumable across products
• Understanding of how high-quality, integrated customer data can enable personalization beyond the use of isolated or raw data points
• Demonstrated experience working in a highly matrixed, complex organization with multiple product and technology stakeholders
• Demonstrated ability to combine technical depth with strategic thinking and clearly articulate the “why” behind a product or integration

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics