Vice President, Commercial Freight Forwarding - Americas

The Peninsular and Oriental Steam Navigation Company; Charlotte (NC); Hybrid; USD 180,000 - 250,000; Full time

Job summary

DP World Americas is seeking a Vice President, Commercial Freight Forwarding to align global strategy with regional execution and to sponsor major regional opportunities. You will oversee cross-regional coordination, lead sales and trade lane development, and manage key customer relationships across the Americas.

You will drive pricing, financial models, and regional budgets while guiding regional teams toward sustained profitability and service excellence in a dynamic market.

Qualifications

• Minimum 15 years’ senior management experience within Freight Forwarding, Logistics, or related industries.
• In-depth knowledge of North and South American regional customer and commodity base.
• Proven track record managing key stakeholder relationships and complex sales cycles.
• Strong leadership and the ability to motivate teams in high-pressure environments.
• Fluency in Spanish and/or Portuguese is a plus.

Responsibilities

• Coordinate sales efforts and sales focus within the region.
• Sales pipeline and funnel management using the CRM.
• Coordinate preparation of sales targets and commercial budgets across units.
• Facilitate opportunity sharing across units and with other regions.
• Act as entry point for cross-regional or cross-pillar communication on Freight forwarding.
• Lead trade lane development and support vertical/account squads.
• Engage with cargo owners to ensure strong relationship management.
• Discover new business operations and coordinate resources for new services.
• Assess financial and economic issues to identify trade opportunities and risks.
• Collaborate with senior management on business impact of projects.
• Assist with pricing structure and financial models of DP World Logistics services.
• Promote continuous process improvement and best practice sharing.

Skills

Freight Forwarding

Logistics Management

Stakeholder Management

Negotiation

Leadership

Strategic Planning

Cross-functional Collaboration

Spanish/Portuguese

Job description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Vice President, Commercial Freight Forwarding - Americas must ensure proper alignment between the global strategy, guidelines, and procedures and the business units’ execution tasks; and provide guidance and oversight to the business units in the pursuit of their objectives. At the same time the regional head of freight forwarding sales must actively participate in large opportunity sales, sponsor and manage key regional customer relationships, and support the global vertical and key account teams within the ocean and air product.

KEY ACCOUNTABILITIES

• Coordinate sales efforts and sales focus within the region
• Sales pipeline and funnel management using the CRM
• Coordinate the preparation of sales targets and commercial budgets across the business units
• Facilitate opportunity dissemination and sharing of sales leads across business units and with other regions; as well as cooperation opportunities with other corporate pillars (P&T, Marine, Digital) within the region
• Act as main entry point for cross-regional, or cross-pillar communication as it relates to Freight forwarding commercial
• Lead the trade lane development efforts and support ongoing squads in this regard as well as vertical or kay account squads
• Engage with cargo owners to ensure strong relationship management in coordination with the Commercial team; focusing on face-to-face customer interactions
• Discover new business operations, analyze the contribution to our business and coordinate the resources required to implement new services
• Assess financial and economic issues to identify trade opportunities and risks
• Collaborate with senior management by providing updates and solutions on areas related to the business impact of projects
• Assist with pricing structure and financial models of the different services of DP World Logistics
• Services to assess the future profitability of business opportunities
• Help business units resolve roadblocks or bottlenecks in the normal course of business, and adequately escalat when required
• Promote continuous process improvement across the business units, as well as good practice sharing within the region and with other regions

QUALIFICATIONS, SKILLS & EXPERIENCE

• Minimum 15 years’ senior management experience within Freight Forwarding, Logistics, or related industries. In depth knowledge of North and South American regional customer and commodity base, and country market practices
• Successful management of all key stakeholder relationships both internal and external
• Advanced knowledge of logistics process and security procedures and protocols
• Strong negotiator and a self-starter with the ability to adapt to stressful environments by using a sociable but firm approach, as well as engendering trust and integrity
• Strong leadership skills and the ability to motivate, develop and encourage others to positively contribute to business goals and objectives
• High level analytical, conceptual and problem solving skills
• Strong commitment to client service excellence with the ability to build solid relationships
• Proficient in Spanish and or Portuguese is a plus
• Proven record of leadership, coaching, and team player

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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