Vice President, Cloud Identity Production Support Engineer

BNY Mellon; Pittsburgh (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

BNY Mellon is seeking a Cloud Identity Production Support Engineer to join the Production Services team in Pittsburgh. You will lead deployment, integration, and support of AI-driven IAM solutions, collaborating with cross-functional teams to modernize identity platforms.

You will architect scalable identity solutions using AI for automation and governance, drive innovation by evaluating new AI tools, and mentor teams on best practices.

Qualifications

• Bachelor's degree in Computer Science or Information Technology required.
• 8+ years of experience in identity and access management systems.
• Experience applying AI/ML techniques to security and identity challenges; relevant certifications preferred.

Responsibilities

• Lead deployment, integration, and support of AI-driven IAM solutions.
• Collaborate with cross-functional teams to integrate AI with identity platforms and core infra.
• Architect scalable, secure identity solutions leveraging AI for automation and governance.
• Drive innovation by evaluating emerging AI tools for IAM applications.
• Ensure AI projects align with company principles and best practices.
• Mentor technical teams on AI integration within IAM and infrastructure.
• Manage project timelines, risks, and deliverables to meet objectives.

Skills

IAM

AI/ML integration

Problem solving

Communication skills

Education

Bachelor's degree in Computer Science or Information Technology

Tools

LDAP

SSO

MFA

SailPoint

Okta

CyberArk

Microsoft Entra ID

Conditional Access

Identity Protection

PIM

App registration & service principals governance

Job description

Cloud Identity Production Support Engineer

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Cloud Identity Production Support Engineer to join our Production Services team. This role is in Pittsburgh.

In this role, you'll make an impact in the following ways:

• Lead engineer for and deployment, integration, and support of Identity AI-driven solutions to modernize and optimize IAM systems.


• Collaborate with cross-functional teams to integrate AI technologies with existing identity platforms and core infrastructure.


• Architect scalable, secure, and resilient identity solutions leveraging AI for automation, anomaly detection, and access governance.


• Drive innovation by evaluating emerging AI tools and methodologies applicable to identity and access management.


• Ensure alignment of AI projects with BNY's principles, focusing on client obsession, ownership, and continuous improvement.


• Mentor and guide technical teams on best practices in AI integration within IAM and infrastructure domains.


• Manage project timelines, risks, and deliverables to meet strategic objectives.

To be successful in this role, we're seeking the following:

• **EDUCATION/QUALIFICATIONS:** - Bachelor's degree in Computer Science, Information Technology, or a related field. - Professional certifications in relevant technologies or infrastructure management are preferred.


• Extensive experience (8+ years) in identity and access management systems, including technologies such as LDAP, SSO, MFA, IAM platforms (e.g., SailPoint, Okta, CyberArk).


• Hands-on experience with Microsoft Entra ID: Conditional Access, MFA, Identity Protection, PIM, app registration and service principal governance.


• Strong background in core infrastructure components (networking, cloud platforms, security frameworks).


• Proven expertise in applying AI/ML techniques to security and identity challenges.


• Experience with AI frameworks, data pipelines, and automation tools relevant to IAM.


• Excellent problem-solving skills with a proactive, hands-on approach.


• Strong communication skills to collaborate effectively across technical and business teams.


• Relevant certifications in IAM, cloud, or AI are a plus.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025


• World's Most Admired Companies, Fortune 2025


• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.