Vice President/Branch Manager

GreenState Credit Union; Papillion (NE); On-site; USD 82,321 - 96,243; Full time

Benefits offered by this job

Flexible Time Off

Medical, dental, and vision plans

Paid Parental Leave

401(k) plan with employer match

Sabbatical Program

Job summary

A notable financial institution in Papillion is seeking a Vice President / Branch Manager to lead the branch operations and mentor the team. This role requires strong leadership skills, experience in a credit union environment, and the ability to engage with the community effectively. The selected candidate will be responsible for overseeing sales, customer service, and ensuring compliance with policies. This position offers a competitive salary within a progressive benefits package.

Qualifications

• Five years credit union or related experience required.
• Two years supervisory experience preferred.
• Ability to prioritize work assignments efficiently.

Responsibilities

• Lead and mentor sales and service teams.
• Oversee retail branch operations and performance.
• Participate in community functions to promote the credit union.

Skills

Leadership ability

Team building skills

Interpersonal skills

Problem-solving skills

Computer literacy

Education

High school diploma or equivalent

Job description

Employer: GreenState Credit Union

Position: Vice President / Branch Manager

Location: Papillion, NE

Job ID: 2025-4392

Type: Exempt Full-Time, 1 opening, Category: Retail

Overview

Responsible for leading, directing, and mentoring sales and service teams to achieve branch outcomes. Leads business development goals and objectives, staffing levels, schedule and performance standards. Embraces and works to achieve the mission and values of the organization. Performs other special projects and assignments as may be directed and delegated by the Director – Retail Branches.

GreenState Culture

GreenState Credit Union is opening a new branch in Papillion. This is your opportunity to join our team! At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well‑being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

What We Offer

• Flexible Time Off (FTO): Take time when you need it, with the trust and flexibility to balance life and work.
• Wellness & Health Coverage: Choose from robust medical, dental, and vision plans, including wellness and preventative care benefits starting the first of the month after hire.
• Paid Parental Leave: Six weeks of 100% paid leave to bond with a newborn or newly adopted child.
• Retirement Savings: 401(k) plan with up to an 11% employer match based on tenure.
• Paid Holidays: 13 paid holidays annually.
• Sabbatical Program: Four weeks of paid leave after 15 years of service, promoting rest and renewal.
• Financial Perks: Loan rate discounts, student loan interest reimbursement, and identity theft protection.
• Professional Growth: Career development opportunities and recognition programs to celebrate your achievements.

Salary range for this position is $82,321.72 - $96,243.68 with a progressive benefit package.

Responsibilities

• Adheres to the Credit Union Service Standards in carrying out GreenState’s mission and vision.
• Demonstrates a positive member service focus at all times.
• Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
• Ensures confidentiality of member information.
• Supports a diverse and inclusive work environment.
• Oversees and manages retail branch banking offices, including sales, service and operations.
• Implements plan to support achievement of goals and reinforces policies and procedures to comply with fundamental business and credit priorities.
• Participates in community and business functions/groups to ensure a positive image for the credit union within the designated marketplace.
• Responsible for efficient operations through continued assessment and improvements.
• Monitors and reports as requested branch activities in key performance areas.
• Develops and recommends annual branch performance targets in both team and individual expectations.
• Coaches the branch to achieve business development activities including outside networking, in‑branch selling, outbound phone selling skills and targeted branch correspondence.
• Create train/develop and coach a successful sales & service team by holding employees accountable for performance, rewards/recognition for achieving sales and service goals and retention for top talent.
• Conducts periodic sales and service performance with branch staff.
• Prepares and conducts performance evaluations, and prepares documentation for retention in personnel files.
• Coordinates, tracks and monitors daily scheduling within those that report directly to this position.
• Promotes the professional development of branch staff through individual and group training.
• Plays a vital role in enriching the community by participating in community service organizations and credit union sponsored events on an annual basis.

Qualifications

• Must have five years credit union or related experience; a minimum of two years supervisory experience with demonstrated leadership ability and team building skills preferred.
• High energy with the ability to approach individuals and engage in a conversation to successfully win business and open accounts.
• Thorough knowledge of products and services; ensures appropriate application of the credit union’s policies and procedures.
• Ability to network/build relationships to grow business.
• Interpersonal skills to represent the credit union in a positive way, both internally and externally at all times.
• Accuracy and attention to detail with proficiency in both oral and written communications.
• Ability to prioritize work assignments and organize work efficiently to meet established deadlines.
• Well‑developed problem‑solving skills and ability to develop conceptual alternatives.
• Ability to plan, organize, implement, and interpret programs, goals, objectives, policies, projects, and procedures.
• Conflict resolution and/or mediation skills.
• Computer literacy/experience.
• Reports to work punctually and is an active participant in scheduled meetings.
• Ability, availability and willingness to work flexible hours, including evening or weekend duties.
• High school diploma or the equivalent (e.g., GED).
• Must be bondable.
• Must be registered pursuant to requirements of the S.A.F.E. Act.

Reporting Relationship

Reports to the Director – Retail Branches.

Supervisory Responsibilities

Responsible for the supervision of assigned branch staff members.

Equal Opportunity Employment Statement

GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.