Vice President, Application Solutions

001_BCBSA Blue Cross and Blue Shield Association; Chicago (IL); On-site; USD 278,000 - 361,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Health/Dental/Vision insurance

401(k) matching

Lifestyle spending account

Job summary

Blue Cross Blue Shield Association (BCBSA) is seeking an executive IT leader in Chicago to drive the development and implementation of scalable, secure software solutions. You will oversee design, development, testing, deployment, and ongoing support while guiding a high-performing team and aligning initiatives with organizational goals.

This role emphasizes AI-enabled capabilities, intelligent automation, and data-driven innovation to improve patient experiences and operational efficiency

Qualifications

• 15+ years work experience in a related healthcare environment.
• Senior management experience with strategic planning.
• Experience developing and implementing strategies for multi-platform products and services.

Responsibilities

• Develop and implement strategies for evolving technology platforms, products and services to support business opportunities and efficiencies.
• Oversee full lifecycle of systems from design to operation with internal teams and external partners.
• Lead and manage a high-performing IT team and drive modernization and cloud initiatives.
• Champion AI-enabled capabilities to enhance customer experience and operational efficiency.

Skills

Leadership

Strategic thinking

Communication

Education

Bachelor's degree or equivalent

Master's degree (preferred)

Job description

Job Description Summary

This position will lead the development and implementation of application solutions that support business needs, strategic objectives, and digital transformation initiatives. Responsible for overseeing the design, development, testing, deployment, and ongoing support of software applications, this role will ensure the delivery of scalable, secure, and high-quality technology solutions. This role will collaborate closely with cross-functional business and technology teams to align application strategies with organizational goals and priorities. This position will manage a high-performing team focused on delivering solutions on time and within budget while providing strategic direction on emerging technologies, industry trends, and application development best practices. Working in partnership with senior leadership, this role will drive innovation across the organization and lead the strategy, adoption, and integration of AI-enabled capabilities. By embedding intelligent automation, generative AI, and data-driven innovation into application platforms, products, and services, this leader will help create enterprise and system-wide value while enhancing operational efficiency and user experiences.

Responsibilities

Responsibilities include but are not limited to:

• Vision and Strategy: Develop and implement strategies for evolving technology platforms, products, and services to support business opportunities and efficiencies.
• Technology Integration: Stay updated on new technologies and incorporate them into the organization’s technology portfolio.
• Application Development Oversight: Manage custom and packaged application development for various customer groups, ensuring effective digital experiences and system operations.
• Lifecycle Support: Oversee the full lifecycle of systems, from design to operation, involving internal teams, external vendors, and managed services partners.
• Operations Management: Ensure stability and performance of core IT systems and application management functions, meeting service level agreements (SLAs).
• Staff Management: Lead and manage while fostering an engaged, high-performing team.
• Leadership: Demonstrate strong leadership and advocate for technology services within the organization. Act as a change agent, driving modernization, Agile delivery, and cloud-focused initiatives.
• Relationship Building: Build and maintain relationships across the organization and with external partners, advocating for technology services.

Required Education, Certifications and Experience

Education Required Bachelor's Degree or equivalent work experience. Preferred Master's Degree. Experience Required 15+ Years work experience in a related environment, preferably healthcare related and focused on developing, implementing and maintaining large scale multi-platform products and services. Senior management experience with demonstrated knowledge of strategic planning and experience developing and implementing strategies for achieving business objectives and organizing and managing multiple priorities.

Knowledge Skills and Abilities

Requires excellent oral and written communications skills with the capabilities to negotiate, persuade, and make effective presentations to varying audiences internal and external to BCBSA. A high level of confidence, integrity, can-do attitude, and critical thinking skills are required, as well as a professional executive presence for interacting with and influencing key leadership. Excellent interpersonal skills for building and fostering key relationships. Must be able to effectively represent BCBS in various forums and with various audiences. The ability to establish credibility and be decision and results oriented while balancing varying business considerations/priorities is critical, as well as is the ability to demonstrate good judgment and critical thinking relative to problem analysis/resolution at both the strategic and functional levels. Must have demonstrated leadership skills relative to staff management and achieving results through others. Demonstrates strong knowledge of AI, generative AI, and intelligent automation technologies, including their practical application, governance, and business value within an enterprise environment. Ability to lead the adoption of AI-enabled solutions that enhance customer experience, operational efficiency, software delivery, and business outcomes.

Salary

The posting range for this position is: $278,000.00 - $360,800.00. The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.

Benefits

This job is also eligible for annual bonus incentive pay. We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Company Culture

At Blue Cross Blue Shield Association (BCBSA), we are a national association of 33 independent, community-based and locally operated Blue Cross Blue Shield companies and we are driven by purpose. Join the team who supports the nation's largest healthcare network, providing coverage to nearly one in three Americans as we relentlessly pursue affordable healthcare and ensure peace of mind for the people we serve.

Be part of our storied history of innovation as we advance well-being and health equity. Experience a culture that is built on our core values, connection, work-life flexibility, well-being, and a commitment to our community. If you thrive at a company that values inclusivity, accountability, courage, teamwork, and respect, we’re glad you found us!