Veterinary Technician Supervisor - Carolina Veterinary Specialists - Huntersville

PetVet Care Centers; Huntersville (NC); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

Job summary

Carolina Veterinary Specialists – Huntersville in Huntersville, North Carolina, is part of PetVet Care Centers and is seeking a Veterinary Technician Supervisor to lead medical technical staff and supervise the department, ensuring patient care standards and efficient operations.

The role emphasizes developing others, improving clinical processes, and fostering a positive team environment within a 24/7 hospital setting. Join a large network with strong support and growth opportunities.

Qualifications

• Minimum of 5 years of experience working in veterinary medicine as a Veterinary Technician.
• Excellent communication, organizational, and problem-solving skills, with the ability to manage competing priorities in a fast-paced, 24/7 hospital environment.
• Demonstrated ability to lead, mentor, train, and develop veterinary technicians and assistants across varying skill levels.
• Ability to collaborate effectively with veterinarians, hospital leadership, and support staff to ensure exceptional patient care and operational efficiency.

Responsibilities

• Maintain processes for effective medical record keeping and billing.
• Collect and process work charts.
• Assist with entering in-patient charges and/or procedures performed in billing system.
• Ensure invoices are sent monthly and as requested by clients and doctors.
• Process payments and monthly statements; resolve escalated financial problems with clients and NSF checks; determine when special financial agreements are appropriate.
• Assist with monitoring and reporting on accounts receivable.
• Prepare, print and mail invoice or statement copies for customers as requested.
• Performs other duties as assigned.
• Be dependable and punctual.

Skills

Leadership experience

Communication

Problem-solving

Mentoring staff

Job description

Bring your skills to PetVet and earn a sign-on bonus of up to $1,000 based on your experience as a credentialed veterinary technician! PetVet Care Centers' Carolina Veterinary Specialists - Huntersville is currently seeking a Veterinary Technician Supervisor to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Veterinary Technician Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Carolina Veterinary Specialists – Huntersville in Huntersville, North Carolina, is a 24/7 emergency and specialty hospital offering a fast-paced, collaborative environment with a wide variety of complex and critical care cases. Our hospital provides opportunities to work alongside experienced emergency veterinarians and specialists while utilizing advanced diagnostic and treatment capabilities.

We are looking for a strong leader who is passionate about developing others, improving clinical processes, and creating a positive team environment. This position offers the opportunity to make a meaningful impact on a large, diverse team while working closely with hospital leadership to shape the future of our nursing staff and overall hospital operations.

Why Join Us

• Opportunities for professional growth, hands‑on leadership, continued education, and the ability to help build a supportive, accountable, and high‑performing team

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in‑patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statementsResolve escalated financial problems with clients, collecting delinquent accounts and "NSF" checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Minimum of 5 years of experience working in veterinary medicine as a Veterinary Technician, preferably in an emergency, critical care, or specialty hospital setting
• Excellent communication, organizational, and problem‑solving skills, with the ability to manage competing priorities in a fast‑paced, 24/7 hospital environment
• Demonstrated ability to lead, mentor, train, and develop veterinary technicians and assistants across varying skill levels
• Ability to collaborate effectively with veterinarians, hospital leadership, and support staff to ensure exceptional patient care and operational efficiency

Preferred Skills (Nice to Have)

• 2+ years of leadership experience in a veterinary hospital, preferably in a supervisory or management role
• Experience working in a 24/7 emergency, critical care, or specialty veterinary hospital
• Demonstrated success in improving team performance, employee engagement, and clinical workflow efficiency.

Schedule

• Full-Time, schedule will be based on hospital needs, with the majority of shifts occurring during daytime hours
• Weekend availability is required, and flexibility to adjust scheduling as needed to support our 24/7 hospital operations is expected

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$21.60—$35.20 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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