Veterinary Technician Supervisor

Vicar Operating, Inc. dba VCA; Chicago (IL); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

Headspace & Lyra Health

CE allowance

Pet discounts

Job summary

VCA Cat Hospital of Chicago is seeking a Veterinary Technician Supervisor to lead a skilled team of technicians and assistants in a feline-exclusive, high-quality care setting. You will mentor staff, manage onboarding and coaching, and partner with leadership to uphold rigorous medical standards while maintaining hands-on patient care.

You will oversee anesthesia, dentistry, nursing duties, and in-house diagnostics, ensuring thorough records and excellent client communication in a supportive,

Qualifications

• Credentialed Veterinary Technician status required.
• Previous leadership, supervisory, mentoring, or training experience preferred.
• Strong clinical skills in anesthesia, dentistry, nursing, and diagnostics.
• Knowledge of low-stress feline handling or willingness to learn.
• Fear Free and cat-friendly approaches valued.
• Excellent communication, organization, and problem-solving skills.
• Ability to lead by example and inspire team engagement.
• Passion for exceptional patient care and staff development.

Responsibilities

• Lead, mentor, and support a team of Veterinary Technicians and Assistants.
• Oversee onboarding, training, coaching, and development of team members.
• Promote a collaborative, positive, and inclusive team culture.
• Support scheduling and staffing to ensure efficient operations.
• Provide ongoing feedback and performance coaching to staff.
• Serve as a clinical resource and role model for the nursing team.
• Assist with anesthesia monitoring, dental prophylaxis, radiographs, and diagnostics.
• Maintain accurate medical records and contribute to patient care standards.

Skills

Credentialed Veterinary Technician

Leadership Experience

Clinical Skills

Feline Handling

Fear Free

Communication

Mentoring

Team Engagement

Job description

About Our Hospital

VCA Cat Hospital of Chicago is a feline-exclusive, AAHA-accredited practice dedicated to providing exceptional care tailored specifically to cats. As a Cat Friendly Practice® Gold hospital, we are committed to creating a low-stress, cat-centered experience for every patient and client. Our experienced team offers comprehensive services including preventive medicine, surgery, dentistry, diagnostics, and compassionate client education in a calm, supportive environment. We are proud to foster a collaborative culture where teamwork, learning, and high-quality patient care are at the center of everything we do.

About VCA

At VCA Animal Hospitals, we're passionate about delivering world-class veterinary care while supporting the people who make it possible. As part of Mars Veterinary Health, we're committed to helping our teams grow while making a lasting impact on pets and the people who love them.

The Opportunity

VCA Cat Hospital of Chicago is seeking a Veterinary Technician Supervisor to lead and support our talented technician team. This position is ideal for a credentialed technician who enjoys mentoring others, fostering team engagement, and ensuring exceptional patient care while remaining actively involved in daily hospital operations. As a Veterinary Technician Supervisor, you will partner closely with hospital leadership to support team development, maintain high medical standards, drive operational excellence, and create a positive culture where both patients and associates thrive.

What You'll Do

• Leadership & Team Development
• Lead, mentor, and support a team of Veterinary Technicians and Veterinary Assistants
• Assist with onboarding, training, coaching, and developing team members
• Promote a collaborative, positive, and inclusive team culture
• Support scheduling and staffing needs to ensure efficient hospital operations
• Provide ongoing feedback and performance coaching to team members
• Serve as a clinical resource and role model for the nursing team
• Clinical Responsibilities
• Assist with surgical procedures, including anesthesia monitoring and recovery
• Perform dental prophylaxis, charting, and dental radiographs
• Administer medications and treatments as directed by veterinarians
• Collect laboratory samples and perform in-house diagnostics
• Monitor hospitalized patients and provide high-quality nursing care
• Ensure adherence to hospital protocols, patient safety standards, and medical quality initiatives
• Maintain accurate and thorough medical records
• Support exceptional client communication and education
• Operational Excellence
• Partner with hospital leadership to improve workflow efficiency and patient care standards
• Help maintain inventory, equipment maintenance, and regulatory compliance
• Support implementation of hospital initiatives, training programs, and best practices
• Assist in fostering a culture focused on patient care, client service, and continuous improvement

What We're Looking For

• Credentialed Veterinary Technician
• Previous leadership, supervisory, mentoring, or training experience preferred
• Strong clinical skills in anesthesia, dentistry, patient nursing, and diagnostics
• Knowledge of low-stress feline handling techniques or willingness to learn
• Fear Free® and cat-friendly approaches
• Excellent communication, organization, and problem-solving skills
• Ability to lead by example and inspire team engagement
• Passion for providing exceptional patient care and supporting team development

Why You'll Love Working Here

• Lead a dedicated team in a feline-exclusive, Cat Friendly Practice® Gold hospital
• Make a meaningful impact on both patient outcomes and team success
• Enjoy a collaborative environment that values mentorship, growth, and leadership development
• Opportunity to help shape the future of the hospital while continuing hands-on patient care
• Work in a low-stress, cat-friendly environment designed for patients and team members alike

Total Rewards

As a VCA Associate, eligible full-time employees receive a comprehensive benefits package, which may include:

• Compensation $25.00 - $30.00/hour
• Pay range is negotiable based on experience, leadership background, education, skills, and credentials
• A $5,000 sign-on bonus is available to eligible new hires
• Terms and conditions apply
• Health & Well-being: Medical, dental, and vision insurance 401(k) with company match
• Paid vacation and sick time
• Paid parental leave
• Infertility and gender affirmation benefits
• Mental wellness resources including Headspace and Lyra Health
• Financial wellness tools including Vault
• Professional Development: Continuing Education allowance and CE PTO
• WOOF University - extensive virtual CE opportunities
• Leadership development and coaching opportunities
• Opportunities to participate in Clinical Studies programs
• Discover Additional Benefits | VCA (vcacareers.com)

Address

2851 W Irving Park Rd, Chicago, IL 60618

Benefits

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

Legal

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.