Veterinary Technician/Assistant

Willow Pet Hospital; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Willow Pet Hospital is seeking a Veterinary Technician to join our team and provide excellent care to our patients. This role supports both clinical and client-facing activities, ensuring smooth operation in a fast-paced environment.

The ideal candidate has at least 1 year of veterinary experience, strong communication skills, and a compassionate, professional demeanor. Join us to contribute to compassionate patient care and client service in a values-driven practice.

Qualifications

• Excellent written and verbal communication skills.
• Compassionate and sympathetic, maintains professional demeanor in stressful situations.
• Must have clinical and technical skills and understanding.
• Able to analyze and interpret information.
• Team player willing to learn new techniques and treatments.

Responsibilities

• Greet clients and patients, obtain weight and vital signs, and document visit in EMR.
• Assist during surgical procedures.
• Feed and care for animals.
• Maintain supplies and equipment.
• Maintain medical records and patient history.
• Conduct examinations and determine animal requirements.
• Perform lab tests and diagnostic imaging.
• Administer medications, vaccines, and monitors anesthesia.

Skills

Communication skills

Compassion

Team player

Job description

Description

Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported?

Culture is king in our practices! What does that mean? It means we hire, reward, and coach around our values. We know that each person brings unique skills and backgrounds that can make us better.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, clients, and our teams.

• Speak Truth
• Choose Positivity
• Serve Well
• Own It
• Always Better

Position Purpose:

The purpose of this position inherently involves providing excellent veterinary care to our Willow Pet Hospital patients. The Veterinary Technician represents the mission and values to all customers, setting the tone for the technical and customer support team. This dynamic role requires a proactive and adaptable individual who can handle a variety of tasks with enthusiasm.

Essential Job Functions

• Greet clients and patients arriving for appointments and bring them into an exam room, obtain weight and vital signs, record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history.
• Assists during surgical procedures
• Feeds and cares for animals
• Maintains supplies and equipment
• Maintains medical records
• Determines animal requirements by conducting examinations and interviews.
• Completes laboratory tests and diagnostic imaging
• Takes vital signs and collects samples.
• Administers medications, drugs, and vaccines.
• Bandages and wraps wounds.
• Supports animal examinations by assembling required supplies and instruments.
• Explains animal status to owners.
• Prepares surgical instruments.
• Administers/monitors local/regional anesthesia.
• Places catheters.
• Maintains sterile conditions.
• Obtains and verifies medications.
• Cleans animal cages and equipment
• Maintains safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing operating areas, verifying shelf life of medications, and complying with legal regulations.
• Enhances service reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Requirements

• Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.
• Must have excellent written and verbal communication skills.
• Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
• Must have clinical and technical skills and understanding
• Must be able to analyze and interpret information
• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change