Veterinary Technician

Vetopia Animal Health

Chattanooga (TN)

On-site

USD 25,000 - 30,000

Full time

5 days ago

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Benefits offered by this job

PTO

Health insurance reimbursement

CE allowance

Scrub allowance

Employee discount

Fear-Free certification covered

Meaningful voice in practice

Job summary

Vetopia Animal Health in Hixson, TN is hiring a Veterinary Technician to support medical excellence and daily hospital flow. This full-time position offers hands-on clinical responsibilities, client communication, and collaborative teamwork.

You will perform IV catheter placement, anesthesia monitoring, dental cleanings, file medical records, and educate clients while maintaining a Fear-Free, patient-centered approach. Licensure welcome but not required; 2+ years experience preferred.

Qualifications

2+ years of hands-on veterinary clinical experience.
Solid technical foundation with room to grow.
Clear, respectful, and proactive communicator.
Comfortable with collaborative decision-making and accountability.
Open to feedback and continuous improvement.
Accountable, emotionally mature, and team-oriented.

Responsibilities

IV catheter placement, venipuncture, blood draws (preferred but not required).
Anesthesia monitoring and recovery.
Dental cleanings and radiography.
Diagnostic testing and patient preparation.
Fear-Free handling and patient comfort.
Maintain accurate medical history and documentation.
Support client education.
Room turnover — cleaning and disinfecting exam rooms between patients to prevent the spread of contagious disease.
Phone triage — assess symptom descriptions from pet owners and determine whether a situation requires emergency care, a same-day visit, or a scheduled appointment.
Medical questions — answer questions about symptoms, dietary needs, and general animal care within your scope.
Medication and aftercare — explain how to administer prescriptions at home and relay post-operative care instructions.
Client follow-ups — check in on hospitalized or recovering patients to monitor progress and flag concerns to the veterinarian.
Doctor communication — triage incoming questions and elevate complex, diagnosis-dependent, or urgent inquiries directly to the veterinarian.
Scheduling — book appointments, surgeries, and specialized visits.
Prescription refills — process refill requests and confirm veterinarian approval before release.
Documentation — accurately log call details into the patient's medical record, which serves as a legal document for the practice.
Support daily workflow planning and task coordination.
Anticipate needs during busy periods.
Collaborate closely with team members.
Open to learning and skill development.
Receptive to feedback and mentorship.
Demonstrate dedication to advancing clinical skills.
Demonstrate approachability and professionalism.
Maintain open body language, eye contact, and a positive tone.
Greet teammates and contribute to a welcoming environment.
Contribute to a culture of openness, trust, respect, and clear communication.

Skills

Veterinary experience

Communication

Team player

Feedback oriented

Accountable

Job description

Pay: $18.00 - $22.00 per hour

Job Description: Veterinary Technician

Vetopia Animal Health

1043 Executive Dr, Hixson, TN 37343

Location: Chattanooga / Hixson, TN Type: Full-Time Pay: $18.00 – $22.00 per hour

About Vetopia

Vetopia is a privately owned veterinary practice reimagining care through intentional design, collaborative medicine, and human-centered systems. We believe better care for pets starts with better care for people.

We are Fear-Free, tech-forward, and deeply committed to building a workplace grounded in trust, clarity, collaborative decision-making, and accountability.

Role Purpose

The Veterinary Technician plays a key role in supporting medical excellence, team cohesion, and daily hospital flow. Your presence, communication, and reliability help keep the day running smoothly while you grow your clinical skills alongside a supportive team.

Reports To

Practice Lead / Lead Veterinarian

Employment Type and Schedule

Full-time. Schedule and days to be coordinated based on hospital needs and candidate availability.

What You'll Do — Clinical Care

IV catheter placement, venipuncture, blood draws (preferred but not required)
Anesthesia monitoring and recovery
Dental cleanings and radiography
Diagnostic testing and patient preparation
Fear-Free handling and patient comfort
Maintain accurate medical history and documentation
Support client education
Room turnover — cleaning and disinfecting exam rooms between patients to prevent the spread of contagious disease

What You’ll Do — Client Communication and Phone Duties

As a technician, you serve as the clinical voice of the practice on the phone. Your medical knowledge allows you to handle calls that go well beyond scheduling.

Phone triage — assess symptom descriptions from pet owners and determine whether a situation requires emergency care, a same-day visit, or a scheduled appointment
Medical questions — answer questions about symptoms, dietary needs, and general animal care within your scope
Medication and aftercare — explain how to administer prescriptions at home and relay post-operative care instructions
Client follow-ups — check in on hospitalized or recovering patients to monitor progress and flag concerns to the veterinarian
Doctor communication — triage incoming questions and elevate complex, diagnosis-dependent, or urgent inquiries directly to the veterinarian
Scheduling — book appointments, surgeries, and specialized visits
Prescription refills — process refill requests and confirm veterinarian approval before release
Documentation — accurately log call details into the patient's medical record, which serves as a legal document for the practice

What You’ll Do — Team Support and Flow