Veterinary Receptionist - Specialty

BluePearl Holdings LLC; Woodstock (MD); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

CE allowance

Licensure support

Disability coverage

Mental health support

Pet insurance

Job summary

BluePearl Pet Hospital in Ellicott City, MD is seeking a Veterinary Receptionist who welcomes clients, coordinates appointments, and handles payments with a focus on exceptional client service. The role supports a brand-new hospital with a collaborative team and ongoing professional development opportunities.

The ideal candidate demonstrates compassion, strong communication, and organizational skills to manage a fast-paced front desk and client interactions daily.

Qualifications

• Friendly, compassionate, service-oriented demeanor required.
• Experience handling deposits, payments, and maintaining client accounts.
• Ability to manage appointments and communicate pre-visit instructions clearly.

Responsibilities

• Greet clients and coordinate check-in at the front desk.
• Process payments and manage client accounts with accuracy.
• Schedule appointments and communicate pre-visit instructions to clients.

Skills

Compassionate demeanor

Client service

Organizational skills

Multitasking

Communication skills

Pre-appointment instructions

Financial handling

Job description

BluePearl Pet Hospital is seeking a friendly, compassionate, and service-oriented Veterinary Receptionist to join our brand-new hospital in Ellicott City, MD! If you enjoy connecting with people, making clients feel welcome, and being part of a team dedicated to exceptional veterinary care, we'd love to meet you.

Pay: $19.50 - $27.50 / hour. This pay band is dependent on experience and advancement through our competency assessment tool.

What You’ll Bring

• A compassionate, welcoming, and approachable demeanor with a strong commitment to exceptional client service.
• Strong organizational and multitasking skills, with the ability to prioritize competing demands in a fast-paced hospital environment.
• Excellent verbal and written communication skills, with the ability to communicate clearly, professionally, and efficiently.
• The ability to assess client needs upon arrival and observe the patient's general condition to help determine appropriate next steps.
• Experience handling financial transactions, including collecting deposits, processing payments, and maintaining accurate client accounts.
• A proactive approach to appointment management, including confirming upcoming visits and communicating accurate pre-appointment instructions to clients.
• Compassion and professionalism when coordinating with clients and external service providers regarding aftercare arrangements and pet remains.

Why BluePearl?

We offer advanced medicine, ongoing professional development, and pathways for growth. Work alongside passionate specialists and emergency teams, access leading-edge resources, and be part of a culture that prioritizes collaboration, learning, and exceptional patient care every day.

We Also Offer

• Comprehensive medical, dental, vision, 401(k), PTO, paid parental leave, + more.
• Annual CE allowance, free training, and access to 2,000+ medical journals.
• Licensure, VTNE, and VTS support.
• Company-paid disability coverage.
• Mental health support, including 12 free therapy sessions annually.
• Pet insurance, associate discounts, scrub allowance, and referral bonuses.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.