Veterinary Receptionist Part-Time

Alliance Animal Health; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A dedicated veterinary care clinic in New York is seeking a compassionate receptionist with at least 2 years of veterinary experience. The role involves greeting clients, managing appointments, and providing emotional support during challenging times. Candidates must be proficient in Cornerstone software and possess excellent multitasking abilities. This position offers a competitive salary range of $22-27/hr and comprehensive benefits including health insurance and paid time off.

Benefits

Comprehensive Benefits (health, dental, vision, 401k)

Paid Vacation and Sick Time

Tuition Assistance Program

Continuing Education Allowance

Qualifications

• Minimum of 2 years of experience as a veterinary receptionist is required.
• Familiarity with Cornerstone software is necessary.
• Must be able to handle various medical outcomes and provide emotional support.

Responsibilities

• Greet and assist clients and patients at the reception area.
• Manage appointment scheduling and client check-in/check-out.
• Provide emotional support and handle client concerns in a compassionate manner.

Skills

Veterinary experience

Experience with Cornerstone software

Strong communication skills

Calm and compassionate demeanor

Organizational skills

Ability to multitask

Job description

Company Description

City Veterinary Care is committed to helping all of New York City's dogs and cats. We operate a non‑profit organization, The Toby Project, the objective of which is to solve New York City's pet overpopulation problem (approximately 10,000 dogs and cats lose their lives each year in our city's shelter system). Our highly acclaimed veterinarians, our knowledgeable and caring front desk staff, and our skilled and compassionate veterinary nursing team instill, with confidence, what every pet owner desires--the best possible care for their pets. We offer many services to provide the best comprehensive care to our patients including preventative care, vaccines & monitoring, dentistry, 24‑hour nursing care, specialty care and State of the Art Equipment.

To learn more about us click City Vet!

Schedule: Weekends Only

Job Duties

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

May be exposed to loud barking and brief periods of unpleasant odors.

You will have opportunities through a variety of virtual and hands on, interactive training and continuing development to be a master of your role or trying to grow into that next career move!

Qualifications

• Experienced Receptionist with a minimum of 2‑year veterinary experience- Required
• Experience with Cornerstone software- Required
• Compassionate, Calm, Team Player, Multi‑Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self‑starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Schedule: Weekends Only

Pay range: $22-27/hr

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.