Veterinary Receptionist — Growth, Team Focus & Benefits

Gatewayvetsanramon; San Ramon (CA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Tuition Support Program

Paid Time Off

Employee Assistance Program

Discounts on pet services

Job summary

A supportive veterinary clinic is seeking a Veterinary Receptionist who values teamwork and professional growth. The role includes managing client communications, handling payment processes, and assisting in patient care. Ideal candidates will have strong communication skills and a commitment to providing excellent client experiences. Employees enjoy a fantastic benefits package including health insurance, paid time off, and opportunities for training and development. Join a team that truly has each other's backs.

Qualifications

• Reliability and professionalism in a fast-paced setting.
• A love for teamwork, teaching, and being taught.
• Commitment to compassionate medicine and a great client experience.

Responsibilities

• Answer phones, route calls appropriately, and respond to voicemails promptly.
• Check patients in/out and ensure accurate client and patient information.
• Collect payments, process invoices, and review estimates with clients.
• Handle client concerns with empathy and professionalism, escalating when needed.
• Make outbound calls/texts/emails to confirm appointments and follow up on care.

Skills

Critical thinking

Curiosity

Professionalism

Communication

Teamwork

Job description

A supportive veterinary clinic is seeking a Veterinary Receptionist who values teamwork and professional growth. The role includes managing client communications, handling payment processes, and assisting in patient care. Ideal candidates will have strong communication skills and a commitment to providing excellent client experiences. Employees enjoy a fantastic benefits package including health insurance, paid time off, and opportunities for training and development. Join a team that truly has each other's backs.