Veterinary Receptionist

Boerne Stage Veterinary Clinic, LLC; San Antonio (TX); Hybrid; USD 30,000 - 50,000; Full time

Job summary

Mission Pet Health is seeking a friendly receptionist to join our network of veterinary clinics, including Boerne Stage Veterinary Clinic in San Antonio. You will be the first contact for clients, manage calls, scheduling, and payments, and help coordinate patient care.

We value compassionate communication, organizational skills, and a collaborative spirit. Experience with veterinary software and a flexible schedule, including some weekends and holidays, is preferred.

Qualifications

• Customer service orientation with animals in mind.
• Strong communication, handling stressful situations with tact.
• Excellent organization and multitasking in a fast-paced setting.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software; schedule flexibility including weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate appointment schedules, medical records, and payments.
• Educate clients on preventative care and hospital services.
• Provide a compassionate, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Tools

Vet software

Job description

Boerne Stage Veterinary Clinic, established in 2009, is a cornerstone of comprehensive veterinary care in San Antonio, Texas. We take great pride in treating pets like the valued family members they are, a mission that has earned us the trust of the community and an excellent Google rating of 4.5 stars. When you join our dedicated team of four DVMs and support professionals, you will be partnering with a clinic committed to delivering the highest level of care. We are seeking enthusiastic teammates who are ready to do their best work every day in a supportive environment.Joining Boerne Stage Veterinary Clinic means becoming part of a stable and experienced clinical team that has served this community for over a decade. Our current team includes four dedicated veterinarians who collaborate closely to deliver exceptional medicine across our expansive weekday and Saturday hours. We prioritize strong internal support and communication to ensure every shift runs smoothly, utilizing flexible early morning drop-off options starting at 7:00 AM to help manage daily workflow efficiently. We want you to feel supported and equipped to succeed in your professional goals, surrounded by committed teammates focused on high standards of service.You will have the opportunity to practice advanced medicine daily, focusing on comprehensive patient care from preventative wellness through complex procedures. Our robust service offerings include Wellness & Prevention, Testing & Diagnostics, Advanced Care, Surgical Procedures, and Urgent Care. This focus on a broad medical spectrum allows our teammates to handle a wide range of cases internally, ensuring continuity of care for our patients. If you are passionate about expanding your medical knowledge base and applying sophisticated techniques, you will find ample opportunity here to grow your capabilities.San Antonio, Texas, provides a vibrant and appealing backdrop for your career and personal life. As a dynamic and growing metro area, San Antonio offers world-class amenities while maintaining a distinct, welcoming culture. Located conveniently at 25239 Boerne Stage Rd, our clinic provides easy access to everything the city has to offer. When you’re not providing top-tier veterinary services, you’ll enjoy living in a city that successfully balances professional opportunity with an outstanding quality of life.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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