Veterinary Receptionist

Veterinary United; Saint Clair Shores (MI); On-site; USD 15,000 - 18,000; Full time

Job summary

Veterinary United in St. Clair Shores, MI is seeking a friendly Veterinary Receptionist to welcome clients and pets, schedule appointments, handle payments, and maintain records. This is a full-time, on-site role at our clinic.

As the first point of contact, you’ll contribute to a warm front desk experience, support daily hospital operations, and help our team provide compassionate care to animals and their owners.

Qualifications

• High School Diploma or GED is required.
• 1+ year of customer service experience is preferred.
• Reception and/or office clerical experience is highly preferred.
• Ability to lift up to 50 lbs. without restriction.
• Comfortable working around animals, including those that may be anxious or aggressive.

Responsibilities

• Greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Veterinary Receptionist

St. Clair Shores, MI, US

2 days ago Requisition ID: 3452

Salary Range: $15.00 To $18.00 Annually

Part of the Veterinary United Family

Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of animal wellness advocates is transforming veterinary care for the better. As part of our team, you’ll contribute to a supportive and positive environment that delivers individual care to every patient and client, while also making a meaningful impact in our communities.

Be a Pawsitive Influence!

The ideal candidate will be pet- and people-friendly, energetic, and eager to help create the best experience for every pet and their owner. As the first point of contact, you'll bring warmth and positivity to every interaction, setting the tone for exceptional customer service. Your love for animals of all kinds will shine through as you grow in a field that combines compassion with continuous learning and growth.

As a Client Ambassador, you'll support the hospital’s daily operations and create an inviting and efficient front desk experience. You will:

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.

Qualifications

• High School Diploma or GED.
• 1+ year of prior customer service experience.
• Reception and/or office clerical experience highly preferred.
• Ability to lift up to 50 lbs. without restriction.
• Comfortable working around animals, including those that may be anxious or aggressive.

Why Join Veterinary United?

At Veterinary United, we believe in teamwork, growth, and fostering a positive culture. We aim to be changemakers in veterinary medicine, building a better future for our hospitals, teams, and clients. If you’re open to growth, positivity, and making a difference in the veterinary field, Veterinary United is the perfect place for you!

Ready to be part of something bigger?