Veterinary Receptionist

Mission Pet Health; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k retirement options

Life Insurance

Disability coverage

Job summary

Mission Pet Health in Myrtle Beach, SC is seeking a friendly Receptionist to be the Director of First Impressions and coordinate front-desk operations for a busy veterinary practice.

You will manage a multi-line phone system, scheduling, patient check-in/out, and financial transactions while delivering compassionate care to clients and their pets. Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required.

Qualifications

• Customer service-focused receptionist with animal care passion.
• Excellent communication and ability to stay calm under pressure.
• Strong organizational skills and ability to multitask in a fast-paced clinic.
• Collaborative, team-first mindset with ability to work independently when needed.
• Experience with veterinary software preferred; flexible weekends/holidays required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure seamless care coordination: maintain accurate medical records, manage appointments, handle transactions.
• Advocate for pet health: educate clients on preventative care and hospital services to ensure best care.
• Embody compassion: be a calming presence for clients and treat each pet like your own.

Skills

Customer service

Excellent communication

Organizational skills

Team player

Flexibility with weekends/holidays

Tools

Veterinary software

Job description

Carolina Forest Veterinary Hospital has been a dedicated partner in pet health for the Myrtle Beach community since 2005. When you join us, you are joining a compassionate and experienced team that treats pets like their own family. Our commitment to high standards is reflected in our excellent 4.8-star Google rating, showing the deep trust we have earned from the pet owners we serve. If you are looking for an opportunity where you are supported in providing comprehensive medical care, this is where you can do your best work. You will be welcomed into a family-like atmosphere where compassion and empathy guide every interaction. We understand that strong organizational support is key to your career success. As part of a larger network dedicated to veterinary excellence, our practice focuses on providing all teammates access to robust internal education and mentorship. We prioritize your professional growth, offering structured programs designed to help you achieve your career goals, whether you aim to become a credentialed technician or move into leadership roles. Veterinarians also benefit from easy access to internal specialty consultations, ensuring you always have the resources needed to manage complex cases. Joining this seven-doctor practice means you will deliver advanced, comprehensive veterinary care across various disciplines. Our medical focus encompasses Wellness and Prevention programs, Testing and Diagnostics, Advanced Care, and a full scope of Surgical Procedures. We are committed to being a full-service clinic, ensuring that pet owners receive complete medical support right here in Myrtle Beach. This commitment to delivering a full spectrum of services allows you to practice challenging and rewarding medicine every day. Located in beautiful Myrtle Beach, South Carolina, you get the unique opportunity to live and work in one of the East Coast’s most dynamic coastal communities. Known for its miles of stunning beaches, temperate climate, and diverse entertainment options, Myrtle Beach offers a quality of life that supports work-life balance. When you step away from the hospital, you have immediate access to world-class dining, water sports, and endless outdoor activities, making it an ideal place to call home and build your career.

At Mission Pet Health, we do things a little differently!

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.