Veterinary Medical Assistant

westloop; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Licensure reimbursement

CE credits

Paid time off

Health insurance

401(k) match

Pet care perks

Job summary

West Loop Veterinary Care in Chicago, IL is seeking a full-time Veterinary Medical Assistant with a passion for animal care and client service. You’ll handle patient care, client communication, surgery monitoring, lab procedures, and help keep the hospital clean, with training provided.

The role offers licensure support, CE, growth opportunities, PTO, holidays, health/dental/vision insurance, and pet care perks.

Qualifications

• Must have veterinary support experience or relevant training.
• Strong communication and client-service skills are essential.
• Must be flexible for evenings and weekends.

Responsibilities

• Educate clients on preventative care and follow up.
• Communicate concerns to veterinarians and staff.
• Prepare and process blood samples and run in-house tests.
• Admit and discharge patients per protocols.
• Assist doctors in medical and diagnostic procedures.
• Place IV catheters and assist with fluid therapy.
• Perform radiography and basic lab duties as directed.

Skills

Communication

Client service

Team collaboration

Flexibility

Attention to detail

Tools

Practice software

X-ray equipment

Laboratory equipment

Medical records software

Job description

We are seeking skilled Veterinary Medical Assistants who are eager to apply their training and experience in a professional environment. Our technicians are essential members of our veterinary team, working closely with our doctors to deliver exceptional patient care.

About Our Practice:

West Loop Veterinary Care is a state-of-the-art, AAHA-accredited, Cat Friendly, and Fear Free Certified practice in Chicago’s West Loop neighborhood. Our compassionate team is dedicated to building strong relationships and delivering exceptional care to pets and their families. We foster a positive environment with a collaborative team that includes Hospital Attendants, Patient Care Coordinators, Veterinary Assistants, Veterinary Medical Assistants and Certified Veterinary Technicians.

About the Role:

We are seeking a full-time Veterinary Medical Assistant passionate about animal care and client service. You’ll handle patient care, client communication, surgery monitoring, lab procedures, and ensure hospital cleanliness. We provide the tools and training to help you thrive in every area of our hospital.

Job Responsibilities:

• Educate clients on preventative healthcare recommendations and providefollow up.

• Communicate any patient or client concerns to appropriate personnel.

• Perform venipuncture to collect blood samples, performin-house laboratory tests, and prepare all forms to be sent to outside labs.

• Admit and discharge patients to hospital by following all admission and discharge protocols.

• Must have proficient knowledge of practice software for dispensing veterinarian approved medication, patient food, printing treatment sheets, discharge instructions, cage card labels, xray and lab labels, recording communication with client and doctors, and others as directed by veterinarian.

• Perform diagnostic imaging as requested by the veterinarian.

• Perform tech appointments, such ear cleaning, anal gland expression, routine lab work, subcutaneous fluids, etc. as deemed appropriate by practice.

• Assist doctors in medical and diagnostic procedures.

• Place IV catheters and begin fluid therapy when required by the veterinarian.

Requirements:

• Proficiency in surgical prep, IV catheter placement, digital radiology, and lab procedures

• Interest in dental and oral healthcare

• Strong communication and client-service skills

• Flexibility for evenings and weekends

• Positive, can-do attitude

Preferences:

• Minimum two years of experience in a small-animal veterinary setting

BenefitsWe Offer:

• Licensure & CE: Full reimbursement for Illinois technician licensure and up to 16 hours of CE annually

• Opportunities for Growth: Mentorship, continuing education, and real career pathways.

• Work-Life Balance: Generous paid time off, paid sick leave, 6 paid holidays, paid parental leave and closed on Sundays.

• Health & Well-Being: Gym membership reimbursement and Employee Assistance Program.

• Pet Care Perks: Generous benefits for your pets on services and products.

• Future Planning: 401(k) + 4% employer match

• Benefits Package: Health, dental, vision, and life insurance plan offerings.

Join our team and make a difference!

West Loop Veterinary Care is an equal opportunity employer and a Drug-Free Workplace.