Veterinary Hospital Operations Leader

GoodVets; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary with bonus

Comprehensive benefits package

401(k) with company match

Generous paid time off

Employee discounts on veterinary care

Culture that values you

Job summary

GoodVets in Chicago, IL is seeking a Hospital Operations Manager to be the operational heartbeat of the hospital. You’ll run day-to-day, manage staffing, scheduling, inventory, compliance, and reporting to meet performance, financial, and client-experience targets.

You’ll lead with empathy, coach teams, implement procedures, and partner with doctors and staff to deliver gold-standard veterinary care and outstanding client service.

Qualifications

• Proven hospital operations management experience in veterinary setting.
• 3+ years in veterinary medicine with progressive responsibilities.
• Strong leadership and mentoring abilities.
• Proficient with practice management systems and MS Excel.
• Good communication and decision-making under pressure.

Responsibilities

• Lead daily hospital operations and staffing.
• Ensure compliance with standards and requirements.
• Create and maintain accurate work schedules.
• Hire, train, onboard new team members.
• Prepare monthly performance reports.
• Conduct performance reviews and coaching.
• Monitor inventory and cost control.
• Support doctors, staff, and clients with clarity and professionalism.

Skills

Leadership

Client relations

Team leadership

Empathy

Decision making

Communication

Tools

Practice Management Systems

MS Excel

Job description

GoodVets in Chicago, IL is seeking a Hospital Operations Manager to be the operational heartbeat of the hospital. You’ll run day-to-day, manage staffing, scheduling, inventory, compliance, and reporting to meet performance, financial, and client-experience targets.

You’ll lead with empathy, coach teams, implement procedures, and partner with doctors and staff to deliver gold-standard veterinary care and outstanding client service.