Veterinary Hospital Administrator- Central Phoenix General Practice

Lakefield Veterinary Group; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Lakefield Veterinary Group is seeking a Veterinary Hospital Administrator for a Central Phoenix general practice. This leadership role oversees operations, finances, HR, and staff to ensure high-quality animal healthcare.

You will partner with medical leadership to drive profitability, maintain compliance, and foster a collaborative culture while aligning with community outreach and marketing efforts. The position requires strong people management, strategic planning, and operational execution

Qualifications

• AA or Bachelor’s Degree in related field or equivalent work experience.
• 3+ years of experience in overall operations, financial and facilities management and/or Human Resources.
• Two years of hospital management experience in veterinary or human health industry; leadership of large teams preferred.

Responsibilities

• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, Fun.
• Partner with medical leadership to create and drive a practice environment that facilitates quality and efficient animal healthcare.
• Lead the creation and maintenance of a collaborative, high-performing, and positive workplace culture.
• Organize hospital health services and serve as the point person for day-to-day operations.
• Oversee departments supporting the business side with a focus on finances, growth, and HR.
• Manage financial performance, develop strategies to achieve profitability, and report to hospital leadership.
• Track metrics like revenue, invoices, and labor costs; prepare reports on performance.
• Coach and develop staff; conduct performance evaluations and provide feedback.
• Support staff growth and training; participate in recruitment and onboarding.
• Build community relationships and market the practice; develop marketing programs.
• Ensure compliance with applicable employment laws and safety regulations.

Skills

Operations management

Financial management

Facilities management

Human Resources

Team leadership

Employment laws

Microsoft Office

Communication

Collaboration

Organization

Problem solving

Education

AA or Bachelor’s Degree in related field

Tools

Microsoft Outlook

Word

Excel

PowerPoint

Job description

Veterinary Hospital Administrator- Central Phoenix General Practice

United States

SUMMARY:

This is a rewarding leadership role that plays a key role in driving the performance of a veterinary hospital. Creates, drives and maintains a practice environment that facilitates the delivery of quality, compassionate, and efficient healthcare to animals. This position oversees the business and staff aspects of the practice and has responsibility for all support and operational functions, such as human resource, financial, operational, and business activities. In partnership with the medical lead, this position communicates a vision of excellence and oversees a profitable operation.

Our Values

Our culture is built on five core values that guide how we workand serve:

• Respect
• Learning
• Do theRightThing
• WowService
• Fun

If these resonate with you,you’llfit right in.

WHAT YOU’LL DO (Essential Functions):

• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,Fun
• Partner with medical leadership to create and drive a practice environment that facilitates the delivery of quality and efficient health care to animals
• Lead the creation and maintenance of a collaborative, high-performing, and positiveworkplace culture
• Organize the health services of a hospital. Serve as the point person for all day-to-day functions of the practice
• Assist with all strategic business development and operational planning efforts
• Oversee all departments that support the business side of the hospital with a focus onbusiness financials, growth, and human resources
• Responsible for the financial performance of assigned hospital(s). Guide the creation offinancial strategies and goals to achieve hospital profitability. Monitor and driveachievement of financial goals. Provide regular updates to the hospital team and inspire employee ownership of the hospital’s financial performance
• Track data on assigned hospital(s) including daily revenue, average invoice amount,
  number of invoices, and labor costs. Prepare reports and written summaries of the hospital’s performance and provides updates to key individuals
• Coach, manage, mentor, and train direct report staff. Provide continuous performance
  management, recognition, and conduct employee performance evaluations. Address
  performance and/or behavior issues, clarify expectations and provide feedback. Provide
  overall guidance to and mentor hospital team
• Support staff growth and development. Encourage staff to seek educational opportunities
  incorporating job related training in addition to mandatory training
• Participate in the recruitment and selection of hospital staff. Provide orientation to outline
  job requirements and expectations, policies and procedures, and proper use of tools and
  equipment
• Build relationships with local community leaders to market thepractice
• Work with hospital team(s) to create marketing programs to support the business model
  and strategic goals. Ensure marketing procedures are implemented, followed, and tracked
  Assess the effectiveness of marketing programs and promotions and makes
  adjustments as needed
• Manage human resources related issues. Maintain current knowledge of state, federal, and local relevant employment law and ensures legal compliance
• Partner and assist with the doctor and medical teams and medical support staff. Oversee
  and assist with doctor and staff schedules
• Manage facilities and equipment maintenance
• Maintain current knowledge and ensures compliance with OSHA, DEA and other
  applicable regulatory agencies
• Perform other duties and projects as requested

WHAT WE’RE LOOKING FOR :

Experience:

• 3+ years of experience in overall operations, financial and facilities management, and/or
  Human Resources
• This includes two years of job-specific experience in a hospital management role within
  the veterinary or human health industry
• Experience leading a large team of individuals preferred.

Knowledge, Skills and Ability:

• Knowledge of state, federal, and local employment and safety laws and regulations
• Intermediate proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and PowerPoint
• Lead and manage a department and employees
• Effective verbal, written, and listening communication skills
• Present information in a clear, organized, and concise manner both verbally and in writing
• Interact with a variety of clients and employees in a professional and effective manner.
• Leverage interpersonal skills and technical knowledge to bring people and ideas together
  to perform effectively
• Strong collaboration skills with internal teams and external partnerships for the purpose of building alliances with key individuals or groups
• Strong organizational skills including managing multiple priorities and deadlines
• Handle and maintain sensitive and confidential information with discretion
• Strong critical thinking, judgement, and problem-solving skills
• Adapt and remain flexible in changing situations and work environments
• Proactively identify issues and formulate solutions

Education

• AA or Bachelor’s Degree in related field or equivalent work experience

WORKING CONDITIONS/PHYSICAL DEMANDS:

While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job, including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be able to lift up to 30 lbs. Must be able to work flexible hours, including evenings and weekends. This is not considered a remote position.

SUPERVISORY RESPONSIBILITIES:

Supervisory responsibility for all of the team members at the hospital other than doctors. Works with the medical leadership to co-supervise Medical Support staff. This is not considered a remote position.

ABOUT LAKEFIELD VETERINARY GROUP

We believe exceptional veterinary care starts with exceptional people.

We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.

As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.

Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.