Veterinary Hospital Administrator

Lakefield Veterinary Group; Gig Harbor (WA); On-site; USD 80,000 - 90,000; Full time

Job summary

Lakefield Veterinary Group's Puget Sound Veterinary Specialty & Emergency (PSVSE) in Gig Harbor, WA invites an experienced Hospital Administrator to join our leadership team. This hands-on role partners with the Medical Director to oversee daily operations, financial performance, and the client and team experience.

You'll lead people, develop processes, manage HR and operations, and work toward compassionate, gold-standard patient care in a fast-paced specialty and emergency setting.

Qualifications

• 3-5 years of leadership/management experience in veterinary medicine or healthcare.
• Bachelor’s degree in Management, Communications, Business Administration or related field preferred.
• Experience managing DVMs, physicians, or other professional staff is strongly preferred.
• Strong understanding of hospital operations and financial performance.
• Excellent communication and conflict-resolution skills; people-focused leadership.

Responsibilities

• Oversee daily hospital operations with Medical Director and leadership team.
• Foster culture built on compassion, inclusion, accountability, innovation, and collaboration.
• Recruit, onboard, coach, and develop hospital staff.
• Support DVMs with administrative, HR, performance, and operational needs.
• Monitor financial performance, labor costs, revenue, and hospital metrics.
• Identify opportunities to improve workflows and client/team experience.
• Oversee scheduling, facilities, equipment, compliance, and operations.
• Handle employee and client concerns with empathy and professionalism.
• Build relationships with referring veterinarians and represent PSVSE in the local community.
• Partner on strategic planning, business development, and growth.

Skills

Leadership

Communication

Organization

Analytical thinking

Problem solving

Relationship building

Conflict resolution

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

ezyVet

Avimark

Cornerstone

Job description

Puget Sound Veterinary Specialty + Emergency - Gig Harbor, Washington

Hospital Administrator – Puget Sound Veterinary Specialty & Emergency

About PSVSE

Located in beautiful Gig Harbor, Washington, Puget Sound Veterinary Specialty & Emergency (PSVSE) provides exceptional emergency and specialty veterinary care to pets and families throughout the Pacific Northwest. Our team is committed to collaborative, gold-standard medicine while supporting our patients, clients, referring veterinarians, and one another.

Our culture is built around Compassion, Inclusion, Accountability, Innovation, and Gold Standard Patient Care. We believe in asking questions, sharing knowledge, and supporting one another as we continue to grow and provide the highest quality care to every patient we serve.

The Opportunity

We are looking for an experienced Hospital Administratorto help lead the continued growth and success of PSVSE.

The HA is a key member of our leadership team, partnering closely with the Medical Director to oversee hospital operations, team development, financial performance, and the overall client and team experience.

This is a hands‑on leadership role for someone who enjoys developing people, building strong relationships, solving problems, and creating an environment where both people and patient care can thrive.

What You’ll Do

• Partner with the Medical Director and leadership team to oversee daily hospital operations and achieve hospital goals.
• Foster a culture built on compassion, inclusion, accountability, innovation, and collaboration.
• Recruit, onboard, coach, and develop hospital team members.
• Support DVMs with administrative, HR, performance, and operational needs.
• Monitor financial performance, labor costs, revenue, and other key hospital metrics.
• Identify opportunities to improve workflows, efficiency, and the experience of our clients and team.
• Oversee scheduling, facilities, equipment, compliance, and other operational needs.
• Handle employee and client concerns with empathy, professionalism, and sound judgment.
• Build strong relationships with referring veterinarians and represent PSVSE within the local veterinary community.
• Partner with hospital leadership on strategic planning, business development, and continued growth.

What We’re Looking For

• 3- 5 years previous leadership and management experience in veterinary medicine or healthcare required.
• High school diploma or equivalent required; bachelor’s degree in Management, Communication, Business Administration, or a related field preferred.
• Experience managing DVMs, physicians, or other professional staff strongly preferred.
• Strong understanding of hospital operations and financial performance.
• Excellent communication, relationship‑building, and conflict‑resolution skills.
• A people‑focused leader who can balance compassion with accountability.
• Strong organizational, analytical, and problem‑solving skills.
• Ability to thrive in a fast‑paced specialty and emergency environment.
• A commitment to gold‑standard patient care, continuous learning, and supporting the people around you.

Why PSVSE?

At PSVSE, you’ll have the opportunity to lead a talented veterinary team, make a meaningful impact on hospital operations, and help shape the future of a growing specialty and emergency hospital.

We believe every interaction with a patient, client, or team member is an opportunity to educate, uplift, and provide care with integrity and excellence. If you’re a leader who wants to help create that kind of environment every day, we’d love to hear from you.

Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.

Keywords: Veterinary Hospital Manager, Veterinary Practice Manager, Practice Manager, Hospital Administrator, Animal Hospital Manager, Veterinary Operations Manager, Veterinary Leadership, Team Management, P&L Management, Veterinary Operations, Staff Development, Recruiting, Employee Retention, Client Experience, Financial Management, Business Development, Inventory Management, AAHA, Fear Free, ezyVet, Avimark, Cornerstone, Veterinary Medicine, Small Animal Practice.

Compensation Range

$80,000 - $90,000 USD