Veterinary Front Desk Specialist

Alliance Animal Health; Town of Orchard Park (NY); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Paid time off

Continuing education opportunities

Employee Assistance Program

Tuition Reimbursement Program

Job summary

Alliance Animal Health seeks a compassionate Client Service Representative to join their team in Orchard Park, NY. You'll provide exceptional customer service, manage front desk operations, and ensure a welcoming environment for clients and patients.

The position offers flexible schedules, competitive compensation ranging from $18.00-$21.00 per hour based on experience, and a variety of benefits. Candidates should be organized, dependable, and passionate about veterinary care.

Qualifications

• At least 1 year of receptionist or customer service experience; veterinary or medical office experience preferred.
• Detail-oriented with accurate data entry and recordkeeping skills.
• Strong critical thinking, problem-solving, and decision-making skills.

Responsibilities

• Greet clients and patients with a friendly attitude and ensure a positive visit.
• Answer and direct phone calls, schedule appointments, and confirm visits.
• Check patients in and out and prepare medical records.

Skills

Customer service skills

Communication skills

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Veterinary practice management software

Job description

Alliance Animal Health seeks a compassionate Client Service Representative to join their team in Orchard Park, NY. You'll provide exceptional customer service, manage front desk operations, and ensure a welcoming environment for clients and patients.

The position offers flexible schedules, competitive compensation ranging from $18.00-$21.00 per hour based on experience, and a variety of benefits. Candidates should be organized, dependable, and passionate about veterinary care.