Veterinary Clinic Support Specialist (Part-time)

City of Memphis; Memphis (TN); On-site; USD 21,000 - 29,000; Full time

Job summary

City of Memphis, Memphis Animal Shelter, seeks a friendly assistant to support the pet nursing and veterinary team. You will handle daily tasks, take calls, assist with animal intake, and help maintain clinic workflow.

Applicants should have a high school diploma and at least three years of relevant experience; Spanish language ability is a plus and preferred.

Qualifications

• High school diploma and 3 years in animal services or clerical work.
• Experience with animals preferred.
• Spanish language ability preferred.

Responsibilities

• Assist the vet team with daily clinic operations.
• Handle incoming public calls for shelter services.
• Maintain clinic inventory and supply monitoring.
• Record and maintain medical and animal records.
• Assist with animal intake, care, and follow-up communications.
• Clean and manage kennels and treatment areas.

Skills

Customer service

Clerical work

Animal handling

Spanish language

Education

High school diploma

Job description

Hourly Rate: $18.00

Works under the general direction of an assigned supervisor at the Memphis Animal Shelter to assist the pet nursing and veterinary team with daily operational tasks to ensure efficient clinic workflow and quality animal care. Handles incoming calls from the public relating to basic animal shelter services. Provides accurate information in a clear and concise manner in accordance with policies to customers. Provides callers and patrons with additional resources and alternatives available. Maintains clinic inventory and notifies staff of supply shortages. Assists in administering animal care services in accordance with policies on a daily, ongoing, and as needed basis. Assists with handling and placing animals with different temperaments and health conditions in temporary receiving areas. Records and maintains accurate medical and animal records in a log in accordance with policies. Conducts follow-up calls to no-shows for evaluation purposes. Provides daily cleaning and feeding for animals temporarily housed in the intake area. Maintains neatness and cleanliness in areas such as kennels, treatment areas, and clinic spaces. Stays current on updated promotions, shelter services, shelter programs and adoption efforts.

High school diploma and three (3) years of professional experience involving animal services or clerical work; or any combination of experience and training which enables one to perform the essential job functions. Working experience with animals strongly preferred. Bilingual in Spanish is preferred.