Veterinary Clinic Relationship Specialist

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Atlanta (GA)

Remote

USD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance (employer-paid HSA)

Dental & Vision Coverage

401(k) with company match

Generous Paid Time Off

Paid Bereavement Leave

Paid Parental Leave

Lifestyle Spending Account

Life Insurance + AD&D

Disability Coverage

Ongoing Training & Development

Pet Insurance & Discount Plan

Job summary

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare is seeking a Veterinary Outreach & Partnership Specialist to cultivate relationships with veterinary practices and educate teams on in-home hospice and euthanasia services. This role strengthens partnerships that support families navigating end-of-life decisions.

This is a remote position with significant travel (up to 75%) across markets in the United States.

Qualifications

Minimum 2 years of sales, outreach, or relationship management experience; veterinary industry strongly preferred
Strong existing connections within the veterinary community preferred
Must reside within 45 minutes of a major airport (proximity to Philadelphia International Airport preferred)
Exceptional verbal and written communication skills
High emotional intelligence and ability to tailor messaging to diverse audiences
Strong organizational and time management skills
Ability to work independently with limited supervision
Proficiency in Microsoft 365, Google Workspace, and CRM platforms
Self-starter mindset with entrepreneurial drive
Ability to travel extensively, including occasional evenings and weekends

Responsibilities

Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets (approximately 75% travel)
Serve as an educational resource on in-home euthanasia, pet hospice, palliative care, quality-of-life consultations, and grief/aftercare
Visit a minimum of two Heartstrings markets per month to strengthen partnerships and develop relationships
Attend regional and national veterinary conferences representing Heartstrings at booths and networking events
Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels
Gather field insights to inform marketing and growth strategy
Track outreach efforts and results using CRM tools and reporting systems
Collaborate with veterinarians and leadership to support market expansion

Skills

Sales experience

Outreach

Relationship building

Communication

Emotional intelligence

Independent worker

Tools

Microsoft 365

Google Workspace

CRM systems

Job description

Schedule:40 hours per week

Classification:Full Time - Exempt

Location:Remote with up to 75% travel

Salary:$65,000 + Monthly Bonus Potential

The Veterinary Outreach & Partnership Specialist serves as a key ambassador for Heartstrings Pet Hospice. This individual will cultivate relationships with veterinary practices, educate teams on our in-home hospice and euthanasia services, and help strengthen collaborative partnerships that ultimately support families navigating end-of-life decisions.

This is a remote position with significant travel (up to 75%) to markets across the United States.

You will represent a practice that leads with empathy, clinical excellence, and integrity and you will help veterinary professionals feel confident recommending Heartstrings to the families they serve.

Why This Work Matters

End-of-life care is not just another veterinary service it is a defining moment in a family's story. At Heartstrings, we approach this work with reverence and responsibility.

If you are motivated by meaningful impact, relationship-driven growth, and representing a practice that truly values its people, we invite you to apply.

Join us in setting a new standard for compassionate end-of-life veterinary care.

Qualifications & Experience

Minimum 2 years of sales, outreach, or relationship management experience (veterinary industry strongly preferred)
Strong existing connections within the veterinary community preferred
Must reside within 45 minutes of a major airport (proximity to Philadelphia International Airport preferred)
Exceptional verbal and written communication skills
High emotional intelligence and ability to tailor messaging to diverse audiences
Strong organizational and time management skills
Ability to work independently with limited supervision
Proficiency in:
- Microsoft 365 (Word, Excel, PowerPoint, SharePoint)
- Google Workspace
- CRM platforms
Self-starter mindset with entrepreneurial drive
Ability to travel extensively, including occasional evenings and weekends

Key Responsibilities

Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets (approximately 75% travel)

Serve as an educational resource on:
- In-home euthanasia
- Pet hospice and palliative care
- Quality-of-life consultations
- Grief and aftercare support
Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships
Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events
Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels
Gather field insights, trends, and feedback to help inform marketing and growth strategy
Track outreach efforts and results using CRM tools and reporting systems
Collaborate closely with our veterinarians and leadership team to support market expansion

Physical & Professional Requirements