Veterinary Client Care Specialist - ER & Specialty

IndyVet; Franklin Township (IN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

CE Allowance

Uniform Allowance - including SHOES!

Paid Time Off

Paid Holidays

Employee Pet Discount

401k

Medical/Dental/Vision

Disability Insurance

Life Insurance

Job summary

IndyVet Emergency and Specialty Hospital in Indianapolis, IN is seeking a customer service professional to join our ER and specialty team. You will support staff and patients’ families with compassionate communication and problem-solving.

This full-time role features rotating 12-hour shifts starting at noon, on-call rotations, weekends and holidays as needed, with pay ranging $17.00–$18.00 per hour depending on experience, plus a comprehensive benefits package.

Qualifications

• Previous customer service experience in a healthcare setting.
• Experience in veterinary medicine is highly preferred.
• Ability to navigate conflicts professionally and courteously.

Responsibilities

• Provide frontline customer service in ER and specialty setting.
• Communicate clearly with staff and clients to resolve needs.
• Support a culture of teamwork and patient-focused care.

Skills

Customer service

Healthcare experience

Conflict resolution

Job description

IndyVet Emergency and Specialty Hospital in Indianapolis, IN is seeking a customer service professional to join our ER and specialty team. You will support staff and patients’ families with compassionate communication and problem-solving.

This full-time role features rotating 12-hour shifts starting at noon, on-call rotations, weekends and holidays as needed, with pay ranging $17.00–$18.00 per hour depending on experience, plus a comprehensive benefits package.