Veterinary Charge Nurse, AVECCC

Ethos Veterinary Health; Buckeye (AZ); On-site; USD 41,328 - 49,593; Full time

Benefits offered by this job

Uniform Allowance

Paid License Renewal Fees

Paid Time Off

Paid Sick Time

Employee Pet Discount

401k

Medical/Dental/Vision

Disability Insurance

Life Insurance

Job summary

Ethos Veterinary Health in Buckeye, Arizona is seeking an experienced Veterinary Charge Nurse to lead and train support staff in a high-volume emergency veterinary setting. The role involves coordinating staff training, conducting performance reviews, and maintaining hospital operations while ensuring compliance with protocols. The position offers an hourly wage between $30 and $36, plus additional benefits like paid time off and medical insurance. This is an exciting opportunity to work in a mission-driven environment committed to excellence in veterinary care.

Qualifications

• Must have a valid veterinary license and experience in a veterinary setting.
• Demonstrated leadership skills and ability to mentor support staff.
• Excellent communication skills are required.

Responsibilities

• Coordinate training and onboarding of support staff.
• Conduct performance reviews for support staff.
• Lead the support staff team and ensure compliance with hospital policies.
• Manage client needs and concerns effectively.
• Maintain hospital operations according to OSHA standards.

Skills

Leadership

Veterinary Medicine

Training and Development

Communication

Customer Service

Education

Veterinary License

Experience in Veterinary Field

Job description

Overview

Our high-volume 24-hour Emergency Veterinary Hospital in Buckeye, Arizona is looking for an experienced Veterinary Charge Nurse to join our team.

Arizona Veterinary Emergency & Critical Care Center operates 24 hours a day, seven days a week, to provide comprehensive emergency and critical care for animals. Our Mission is to "To INSPIRE excellence in veterinary emergency and critical care, today and tomorrow.” We offer a variety of career opportunities, and if this role isn’t the perfect fit, our team is happy to discuss other positions that may align with your background and interests.

Duties & Responsibilities

• Training – Coordinates with the training coordinator on all training protocols and procedures to ensure existing support staff as well as new staff members are onboarded and trained efficiently and effectively
• Take part in the interview and selection process of potential new support staff candidates, to include technicians, technician assistants, client administrators, client liaisons, lab technicians, kennel assistants, and doctor’s assistants.
• Support staff levelling and reviews
  • Review leveling criteria and benchmarks for employee advancement per hospital protocol
  • Performs mid and annual formal performance reviews per hospital protocol for all support staff
• Lead the support staff team by example
  • Follow through on growth and development of entire support staff team
  • Acts as a mentor for support staff
  • Ensure appropriate medical techniques are being utilized
  • Ensure employees demonstrate positive customer service to all clients
  • Ensure all support staff follow hospital policies and procedures
• Work with employees to correct deficiencies, implement training as necessary, and partner with the Leadership Team to implement corrective action or coaching procedures
• Follow up on coaching to ensure it is being implemented
• Document training and coaching sessions
• Create and teach department specific curriculum for ARISE Academy

Communication

• act as the bridge between the hospital leadership team and support staff to maintain open channels of communication and constructive dialogue
• Conduct beginning of shift huddles
• Quarterly/bi-annual check-in meetings with all support staff
• Participate in regular team meetings with Leadership Team to identify areas for improvement, ensure consistent messages, increase supervisory knowledge, and develop a cohesive team
• Monitor offices and hospital areas and ensure compliance with duties

Engagement

• act as a leader to improve staff retention and foster a culture of growth and development
  • Identify opportunities for growth within the support staff
  • Identify areas of personal strength and weakness that may affect performance
  • Actively seek out disengaged staff and intervene to improve retention
  • Maintain professional knowledge and contribute to policy development and SOPs as relevant
  • Establish and reinforce a supportive team environment
• Seeks out and participates in leadership development and advancement opportunities
• Maintains professional and technical knowledge by attending CEs, reviewing professional publications, establishing personal and professional networks, etc.
• Acts in a solution-oriented manner to advocate and improve any deficiencies in the hospital.

Hospital Operations

• The ability to resolve client needs, concerns, and complaints where appropriate
• Work with the inventory specialist to maintain all inventory for the department to ensure appropriate levels of items are always on hand without shortages or excess on hand and stays within the departmental budget
• Ensuring the department always meets and follows all required OSHA standards

Compensation & Benefits

• Hourly range: $30-$36 per hour (depending on experience and license)
• Shift differential: Additional $2.00/hr from 7pm-7am
• Benefits include Uniform Allowance, Paid License Renewal Fees, Paid Time Off, Paid Sick Time, Employee Pet Discount, 401k, Medical/Dental/Vision, Disability Insurance, Life Insurance

About Ethos

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The network utilizes state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Discover more at EthosVet.com.

Equal Opportunity Employer

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to various hiring laws, we will consider qualified applicants in a manner consistent with applicable regulation.