Veterinary Assistant (VA)

CityVet; Concord (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off

Life Insurance

Disability Insurance

Pet-care Discounts

Uniform Allowance

Flexible Schedules

Job summary

CityVet Uptown Charlotte is seeking a Veterinary Assistant with a minimum of 2 years of veterinary medical experience to join our team. The role focuses on maintaining excellent patient care and operational productivity by supporting the lead veterinary team.

Responsibilities include assisting in medical, surgical, and dental procedures, coordinating patient flow, and ensuring compassionate client communication. Weekend and some holiday work may be required; knowledge of EzyVet is a plus.

Qualifications

• Minimum 2 years of veterinary in-clinic experience.
• Ability to restrain animals safely and assist with radiographs and diagnostics.
• High School Diploma or GED.
• Excellent communication, listening skills, and a positive, team-oriented attitude.
• Willingness to work weekends and some holidays; schedules are set 6–8 weeks in advance.
• Experience with veterinary software (EzyVet is helpful but not required).
• Lift up to 50 lbs and maintain stamina for standing, bending and lifting.
• Bilingual Spanish/English is a plus.
• Knowledge of dental procedures preferred but not required.

Responsibilities

• Take thorough histories from clients and record vital signs.
• Record data in the medical records and coordinate with the veterinary team.
• Assist in preparing patients for medical, surgical, and dental procedures.
• Support client communication and front desk tasks.
• Assist in triage and follow SOPs for patient handling.

Skills

Critical thinking

Active listening

Time management

Communication

Empathy

Teamwork

Calm under pressure

Bilingual (Spanish/English)

Education

High School Diploma or GED

Tools

EzyVet

Job description

We are looking for the right person to join our team! CityVet Uptown Charlotte, a progressive growing veterinary hospital, is looking for a Veterinary Assistant -- with a minimum of 2 years of veterinary medical experience -- to join our team.

Responsibilities

The Veterinary Assistant (VA) is responsible for maintaining excellent patient care and operational productivity by helping the Veterinary Assistant manage their time and efforts to meet the needs of our clients and patients. The Veterinary Assistant works to relieve the Veterinary from technical work and administrative detail to achieve greater levels of efficiency in daily practice. Veterinary Assistants help facilitate and streamline the communication from the operating room to the front office staff and most importantly, the client.

Essential Qualifications

• At least 2 years of veterinary in clinic experience
• Displays critical thinking ability and active listening skills
• Maturity, good judgement and professional demeanor
• Ability to work weekends and some holidays; our schedules are always made 6-8 weeks in advance, allowing plenty of time for requests for specific days off
• Understanding and ability to properly and safely restrain animals, position for radiographs, draw blood, run diagnostics, fill medications as directed
• Knowledgeable of veterinary medical software - EzyVet is helpful but not required
• Lift 50 lbs to waist height
• Frequent standing, bending, walking, lifting, carrying, and reaching
• Strong time management skills
• Excellent communication & listening skills
• Positive attitude, self-motivated & team-oriented
• Ability to remain calm and empathetic in stressful/emergency situations
• Bilingual Spanish / English very helpful but not required
• Surgery/Anesthesia prep and monitoring skills and experience required, dental experience preferred but not required.
• High School Diploma or GED completed

A Day In The Life

• Take thorough history from clients, obtain vital signs on patients, record all in medical record, work with lead veterinary assistant, veterinarian, and other team members in obtaining diagnostic samples, following the plan laid out by the veterinarian, putting in charges and answering client questions
• Walk each client to the door with a genuine smile that comes from a heart to serve
• Attend weekly staff meetings
• Assists the Veterinarian in preparing patients for medical, surgical, and dental procedures and post procedure patient care, discharge preparation.
• Effectively partner with the Veterinarian and other Veterinary Assistants (VA) in proper patient triage protocol following SOPs in effective and compassionate manner.

Taking care of our team in a Purr-worthy way

The well-being of our staff members is essential because caring for people and their pets is physically, emotionally and mentally demanding. CityVet prioritizes meeting the full range of physical and mental well-being needs of our people.

• Health, vision and dental insurance offered to full time employees
• 401-k program
• PTO
• Life and disability insurance programs
• Generous Pet-care Discounts
• Uniform Allowance
• Flexible Schedules - full time is 36-40 hrs/wk