Veterinary Assistant

Banfield Pet Hospital; Town of Orchard Park (NY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

401(k) and Roth retirement plans

Student Debt Relief Program

Paid Time Off and Holidays

Mental Health & wellbeing resources

Life Insurance

Disability benefits

FSA/HSA

Paid Parental Leave

Continuing Education Allowance

Family support resources

Pet wellness plans for staff

Exclusive discounts

Job summary

Banfield Pet Hospital is seeking a team-oriented PetCare Assistant to support veterinarians and Licensed Veterinary Technicians, manage patient flow, and maintain cleanliness across kennels, exam rooms, and surgical areas. You will assist with routine post-operative care, restrain pets as needed, and help with sample preparation and client education.

The role offers competitive hourly pay, opportunities for professional growth, and a comprehensive benefits package designed to support you and

Qualifications

• Assist veterinarian and LVT to maximize productivity while providing quality pet care.
• Assist with routine tasks and patient handling under supervision.

Responsibilities

• Assist veterinarian and LVTs in patient care and clinic workflow.
• Answer phones and support CSCs with client communication.
• Provide grooming and basic care for in-hospital patients, including feeding and cleaning.
• Record veterinarian notes in PetWare and follow treatment plans as directed.
• Assist with emergency care as needed and mentor junior staff.

Job description

Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and LVT, ensuring the best quality pet care while maximizing the veterinarian's and LVT’s productivity. Communicate with veterinarian, LVTs and all other associates to maintain the flow of patients. Feed, provide water and change bedding for all in-hospital patients. Walk or exercise patients when required. Clean and disinfect kennels, exam rooms, treatment areas, surgery suite, radiology, wards, laboratory areas, etc. Clean and sterilize all laboratory and surgical/dental equipment. Provide routine post-operative care, which does not require understanding of veterinary science or rendering of professional service, under the supervision of veterinarian or LVT (i.e., repositioning a pet in the kennel, adding a blanket, cleaning up any bodily fluids). Administer ORAL or TOPICAL medications as directed by veterinarian or LVT. Preparation of in-house fecal samples. Spin down urine, putting together and preparing a differential slide. Set up ear slides or skin scrapings that have been collected by veterinarian or LVT. Restrain pets for physical exams, sample collection, medical grooming, catheterization and cleaning. Provide grooming needs for healthy pets (external anal gland expression, pedicures, clean healthy ear canals, clip matted fur, remove ticks, and clean rectal area). Obtain pet’s rectal temperature, manual pulse (not using stethoscope) and respiratory rate. Discuss Optimum Wellness Plans with clients. Record veterinarian’s notes in PetWare. Support Client Service Coordinators (CSCs) by answering phones and making outgoing client calls. Provide client education. Assist with emergency care, as directed by veterinarian. Mentor other PetCare Assistant, CSC and Veterinary Assistant paraprofessionals in the hospital. Other job duties as assigned that are allowable under the relevant state’s veterinary practice act

The pay range for this role is

$15.99 - $20.44 Hourly

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*

• Best-in-ClassStudent Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.

• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*

• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*

• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.

• Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.

• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre‑tax money. It's a smart way to manage your budget and take care of your needs.

• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax‑advantaged HSA, allowing you to pay for medical expenses with pre‑tax funds.

• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.

• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*

• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*

• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.

• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.

• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*

• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*

• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*

• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*

• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*

• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).