Veterinary Assistant

Petco; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Petco in Frisco, Texas is seeking a Veterinary Assistant to support Vetco Total Care patients and deliver outstanding care to pet parents. This role emphasizes compassionate client service, accurate record keeping, and teamwork within a busy hospital environment.

You will greet clients, assist doctors during examinations, surgery, dentistry and euthanasia, restrain patients, collect samples, dispense medications, manage appointments and EMR documentation, and help prepare patients for

Qualifications

• Experience assisting in small animal veterinary settings preferred.
• Strong communication with clients and ability to document details clearly.
• Willingness to work as part of a cohesive veterinary team.

Responsibilities

• Greet clients and patients, escort to exam room, and record vital signs and histories.
• Assist doctors with exams, surgeries, dentistry, and euthanasia under supervision.
• Restrain patients, process lab samples, dispense medications, and update EMRs.
• Schedule appointments, educate clients, relay test results, and maintain records.
• Prepare patients for procedures and monitor anesthesia with the care team.
• Support in-hospital treatments, administer injections and fluids as directed.
• Assist in training new staff and keep the hospital clean and organized.

Skills

Veterinary assistance

Client communication

EMR documentation

Education

Veterinary assistant certification (preferred)

High school diploma

Tools

EMR system

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet‑human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in‑store adoption events.

Position Purpose

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full‑service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

All hospital staff are responsible for performing their duties in a way that creates an environment in which:

• The patient’s needs always come first.
• Every team member understands that they have the power to do what it takes to create an exceptional customer experience.
• contentious issues are dealt with and resolved as they occur when possible, or as soon is possible.
• exceptional teamwork and commitment to shared goals benefits the entire organization.

Essential Job Functions

The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

• Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.
• Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.
• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.
• Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.
• Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.
• Under supervision of the veterinarian and/or veterinary technician, perform in‑hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.
• Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.
• Keep hospital environment neat and clean; perform