Veterans Service Officer

Klickitat County Washington; White Salmon (WA); On-site; USD 40,000 - 42,000; Part time

Job summary

Klickitat County in White Salmon, WA seeks a Veterans Service Officer to counsel and assist Veterans and their dependents in obtaining benefits under federal, state, and local guidelines. The role is non-exempt, part-casual, with pay between $28.83 and $30.58 per hour, DOQ, 16 hours per week.

Responsibilities include advising on benefits, coordinating with VARO/ VAMC, ensuring eligibility, maintaining records, and liaising with veteran organizations, while pursuing USDVA accreditation within 60

Qualifications

• Three years experience in the veteran service field.
• College coursework may substitute for up to one year experience.
• Proficient in computers including word processing, spreadsheets and databases.
• Honorably discharged veteran status as defined by RCW 41.04.007 is required.
• Significant knowledge of veteran benefits programs and laws.
• Valid state driver’s license in state of residence.
• Accreditation through the United States Department of Veterans Affairs (US-VA).

Responsibilities

• Assist veterans and dependents in applying for federal benefits and appealing denied claims.
• Help veterans obtain inpatient/outpatient care from VA Medical Centers and outreach programs.
• Advise veterans and survivors on rights under Military Service Benefits Acts and related laws.
• Interview veterans to obtain case histories for eligibility determinations.
• Review and file claims for veteran benefits.
• Maintain liaison with veterans’ service agencies.
• Speak at veteran organizations as requested.
• Provide quarterly WDVA status reports to the Auditor.
• Pursue accreditation with USDVA within 60 days.
• Review indigent expense reimbursement claims for compliance with guidelines.
• Perform other related duties as assigned.

Skills

Veteran service knowledge

Computer skills

Veteran status required

Education

College coursework related to public administration

Job description

Veterans Service Officer-Auditors Office-White Salmon WA -Non-Exempt -Part -Casual- 16/hr week. Grade 67, Steps 1-3, $28.83-$30.58/hr. DOQ. First Review 11/13/2026, Open Until Filled

Counsels, advises and assists military service veterans and their dependents in obtaining benefits provided by county, state and federal laws.

1. Assist veterans/dependents in applying for available federal benefits and appealing denied claims from the United States of Veteran Affairs Regional Office (VARO) by initiating or reopening claims.
2. Assist veterans in obtaining necessary inpatient and outpatient care from the VA Medical Centers (VAMC) and other available outreach programs.
3. Advise veterans, veteran’s survivors and their dependents of their rights under Military Service Benefits Acts and other relevant legislation.
4. Investigate and interview veterans and their dependents to obtain a comprehensive case history for determination of eligibility for aid and benefits.
5. Reviews and file claims for veteran benefits.
6. Develops and maintains close liaison with other veterans’ service agencies.
7. Speaks at veteran organizations, as requested.
8. Provide the Washington Department of Veteran Affairs’ quarterly status report (as received from WDVA) to the Auditor.
9. Obtain Department of Veteran Affairs accreditation through the United States Department of Veteran Affairs (USDVA) within 60 days.
10. Review and report to the Auditor (or their designee) all indigent expense reimbursement claims from Klickitat County’s American Legion and Veterans of Foreign Wars Posts for compliance with the Klickitat County Veteran Assistance Fund Guidelines.
11. Performs other related duties as assigned.

• Knowledge of principles, practices, and techniques and related tools/equipment to accomplish the basic function of this position, including any safety and/or legal requirements. This may, but not necessarily, include specialized skills.
• Any equivalent combination of education and experience that provides the applicant with the required knowledge, skills, and abilities to perform this job. A typical way to obtain the knowledge and abilities would be:
• Three years experience in the veteran service field. College level course work or training in public administration or an area related to the position may substitute for up to one year experience.
• Significant knowledge of programs, laws, and rules relating to veteran’s benefits.
• Any satisfactory equivalent combination of experience and training which insure ability to perform the work may substitute for the above.
• Proficient in use of computers including word processing, spreadsheets and databases.
• Only individuals who are honorably discharged veterans as defined by RCW 41.04.007 may be considered.

Valid state driver's license in state of residence

Accreditation through United States Department of Veteran Affairs