Veterans Service Officer
Gilpin County
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Benefits offered by this job
Job summary
Clear Creek County seeks a Veterans Service Officer to assist veterans and their families with benefits and claims. The role supports coordination with Gilpin County and reports to the Board of County Commissioners.
The position includes managing VA-related records, conducting outreach, and maintaining confidentiality while delivering high-quality service toColoradan veterans and dependents.
Qualifications
- Must reside in Colorado and have served in the U.S. military with honorable discharge.
- One year of general office experience or equivalent (GED/HS).
- Knowledge of federal and state veteran benefits laws and programs.
- Ability to interview veterans and maintain confidentiality.
Responsibilities
- Provide assistance on veteran benefits following VA/Colorado guidelines.
- Maintain files and forms for filing claims with VA/state agencies.
- Assist claimants with proper forms and supporting documentation.
- Prepare monthly activity reports for state and county offices.
- Attend annual training conferences to stay updated on benefits.
- Conduct outreach and enroll veterans into VA Health Care.
- Encourage veterans to file discharge papers with the County Clerk.
- Prepare and administer the budget for the Veteran's Service Office.
- Participate in speaking engagements and other duties as assigned.
Skills
Education
Tools
Job description
- Location 15193 Highway 119,Black Hawk, CO, 80422,United States
The Board of County Commissioners appoints this position for a two-year term, with each successive reappointment lasting another two years. It is subject to the advice and counsel of the chief officer of each post of the regularly established and existing veterans' organizations of Clear Creek County. This position is shared with Clear Creek and Gilpin Counties and will report back to the Board of Commissioners of both counties. Responsibilities include assisting veterans and current military personnel and/or their dependents regarding benefits to which they are entitled.
Clear Creek County offers a comprehensive benefits package, including retirement, health, dental, and vision coverage; wellness programs; county-paid life, critical illness, accident, and hospital insurance; county-paid short- and long-term disability; generous paid time off (PTO); sick leave; education assistance, and more.
- Provides assistance within the guidelines, policies, and procedures established by the federal, or Colorado Division of Military and Veterans Affairs (VA). Responds to requests from veterans, their families, and survivors for any information regarding rights and benefits. Assists veterans and eligible family members within Clear Creek County and the State of Colorado.
- Electronically maintains current files on all forms and applications necessary for filing claims with state or federal VA agencies.
- Assists claimants in preparing the proper application forms for veteran benefit programs. Assists with obtaining and verifying documentation necessary to process claims.
- Maintains a daily activity report of all client contacts and activities such as filing claims and providing information and referrals. Prepares monthly activity reports as required for the Colorado Division of Military and Veterans Affairs and the County Commissioner's office.
- Attends annual Colorado Division of Veterans Affairs training conferences and seminars to enhance and maintain knowledge of trends and developments in current veteran's benefits and claims processes and new policies and programs with state and federal VA agencies.
- Conducts community outreach programs, coordinating with other human services providers within the County Veterans Service agencies and conducting on-site enrollments into VA Health Care at public function meetings and veteran's homes.
- Encourages veterans to record the veteran's discharge papers with the County Clerk and Recorder.
- Prepares and administers budget for the Veteran's Service Office.
- Participate and conduct speaking engagements for various functions.
- Other duties as assigned.
Shall be a resident of the state, shall have served in the United States Army, Air Force, Navy, Marine Corps, or Coast Guard, or any auxiliary branch and shall have been honorably discharged, or shall be an officer released from active duty with the U.S. armed forces and placed on inactive duty.
Any combination of education and experience or equivalent to high school graduation or general education degree (GED), and one year of general office experience. Database operation and/or training preferred.
Knowledge of current federal and state legislation relating to benefits for military service veterans and their dependents. Knowledge of programs and activities of other agencies serving veterans. Knowledge of legal documents and processes necessary to substantiate benefit claims. If limited knowledge at start of employment, training will be mandatory to acquire.
Ability to tactfully conduct interviews of a personal nature with veterans and their families to obtain accurate and complete information.
Ability to maintain a high level of professionalism and confidentiality.
Ability to accurately and effectively transmit and receive information that is necessary to the accomplishment of goals and objectives including effective written and oral communication; ability to keep customers, subordinates, peers, and supervisors informed; and the ability to listen.
Must posses strong interpersonal, and some decision-making skills.
Ability to establish and maintain courteous and effective working relationships with veterans, the public, county departments, co-workers, veterans groups and other agencies.
Knowledge of the functions of county government.
Must have valid Colorado Motor Vehicle Drivers License.
Must be able to pass the Colorado Veterans Affairs certification tests within first year of appointment.
Must pass background check: Criminal and Traffic
Work is performed primarily in an office environment. Incumbent may occasionally spend time in an outside environment with exposures to inclement weather. This position requires sedentary work approximately 80% of the time which involves: standing, walking, grasping, pushing, pulling, stretching, bending, and lifting and/or carrying 10-50 pounds. Clear vision at 20 inches or less and up to 20 feet or more (use of corrective eyewear is acceptable). Work includes hearing voice conversations, telephone conversations, and keyboarding. Work may require meeting deadlines set by others, and participation in evening meetings. The employee is required to travel regularly through the County and to make occasional trips to other locations that require overnight stays.
May supervise veterans service volunteers. May supervise other clerical employees as directed.
The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons.
The Board of County Commissioners appoints this position for a two-year term, with each successive reappointment lasting another two years. It is subject to the advice and counsel of the chief officer of each post of the regularly established and existing veterans' organizations of Clear Creek County. This position is shared with Clear Creek and Gilpin Counties and will report back to the Board of Commissioners of both counties. Responsibilities include assisting veterans and current military personnel and/or their dependents regarding benefits to which they are entitled.
Clear Creek County offers a comprehensive benefits package, including retirement, health, dental, and vision coverage; wellness programs; county-paid life, critical illness, accident, and hospital insurance; county-paid short- and long-term disability; generous paid time off (PTO); sick leave; education assistance, and more.
- Provides assistance within the guidelines, policies, and procedures established by the federal, or Colorado Division of Military and Veterans Affairs (VA). Responds to requests from veterans, their families, and survivors for any information regarding rights and benefits. Assists veterans and eligible family members within Clear Creek County and the State of Colorado.
- Electronically maintains current files on all forms and applications necessary for filing claims with state or federal VA agencies.
- Assists claimants in preparing the proper application forms for veteran benefit programs. Assists with obtaining and verifying documentation necessary to process claims.
- Maintains a daily activity report of all client contacts and activities such as filing claims and providing information and referrals. Prepares monthly activity reports as required for the Colorado Division of Military and Veterans Affairs and the County Commissioner's office.
- Attends annual Colorado Division of Veterans Affairs training conferences and seminars to enhance and maintain knowledge of trends and developments in current veteran's benefits and claims processes and new policies and programs with state and federal VA agencies.
- Conducts community outreach programs, coordinating with other human services providers within the County Veterans Service agencies and conducting on-site enrollments into VA Health Care at public function meetings and veteran's homes.
- Encourages veterans to record the veteran's discharge papers with the County Clerk and Recorder.
- Prepares and administers budget for the Veteran's Service Office.
- Participate and conduct speaking engagements for various functions.
- Other duties as assigned.
Shall be a resident of the state, shall have served in the United States Army, Air Force, Navy, Marine Corps, or Coast Guard, or any auxiliary branch and shall have been honorably discharged, or shall be an officer released from active duty with the U.S. armed forces and placed on inactive duty.
Any combination of education and experience or equivalent to high school graduation or general education degree (GED), and one year of general office experience. Database operation and/or training preferred.
Knowledge of current federal and state legislation relating to benefits for military service veterans and their dependents. Knowledge of programs and activities of other agencies serving veterans. Knowledge of legal documents and processes necessary to substantiate benefit claims. If limited knowledge at start of employment, training will be mandatory to acquire.
Ability to tactfully conduct interviews of a personal nature with veterans and their families to obtain accurate and complete information.
Ability to maintain a high level of professionalism and confidentiality.
Ability to accurately and effectively transmit and receive information that is necessary to the accomplishment of goals and objectives including effective written and oral communication; ability to keep customers, subordinates, peers, and supervisors informed; and the ability to listen.
Must posses strong interpersonal, and some decision‑making skills.
Ability to establish and maintain courteous and effective working relationships with veterans, the public, county departments, co-workers, veterans groups and other agencies.
Knowledge of the functions of county government.
Must have valid Colorado Motor Vehicle Drivers License.
Must be able to pass the Colorado Veterans Affairs certification tests within first year of appointment.
Must pass background check: Criminal and Traffic
Work is performed primarily in an office environment. Incumbent may occasionally spend time in an outside environment with exposures to inclement weather. This position requires sedentary work approximately 80% of the time which involves: standing, walking, grasping, pushing, pulling, stretching, bending, and lifting and/or carrying 10-50 pounds. Clear vision at 20 inches or less and up to 20 feet or more (use of corrective eyewear is acceptable). Work includes hearing voice conversations, telephone conversations, and keyboarding. Work may require meeting deadlines set by others, and participation in evening meetings. The employee is required to travel regularly through the County and to make occasional trips to other locations that require overnight stays.
May supervise veterans service volunteers. May supervise other clerical employees as directed.
The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job‑related accommodations for disabled persons.
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