Veteran Service Care Coordinator | Part Time

Good Samaritan Society; Northern (KY); Hybrid; USD 25,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Work/life balance benefits

Job summary

Sanford Health is seeking a Veteran Service Care Coordinator to serve as a trusted liaison among the Marshfield Clinic Health System, the VA, and the community. You will screen for medical and social needs, assess VA eligibility, and coordinate services to optimize outcomes.

The role requires collaboration with clinicians and community partners to ensure seamless care transitions for Veterans. You will develop individualized action plans, bridge gaps to earned VA benefits, and support Veterans

Qualifications

• Some post-secondary coursework in a health-related field or military equivalents is required.
• One year of experience working or volunteering in a direct service role with customer interaction is required.
• Experience working with the needs of the Veteran population or Military service is preferred.
• Current licenses/certifications such as AAMA, RMA, LPN, CHW, MI, CHC, ACE, Wellcoaches, CTI are preferred.
• Relevant military medical training preferred (e.g., 68W, HM, 4N0X1, 68Q, HM-8404, 4T0X1).

Responsibilities

• Facilitates access to essential services for Veterans and coordinates with VA and community partners.
• Screen for medical and social needs, mental health conditions, and VA eligibility.
• Provide clinical, clerical, and technical support to bridge gaps in Veteran care.
• Develop action plans covering military history, VA benefits, preventive health needs, and personal health goals.
• Collaborate with healthcare teams to support transitions of care and continuity between hospital, VA, and community services.

Skills

Customer interaction

Care coordination

Veteran-focused care

Communication

Education

Health-related coursework

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world‑class health care in America’s heartland.

Facility: Marsh Med Ctr Neillsville
Location: Neillsville, WI
Address: N3708 River Ave, Neillsville, WI 54456, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Part time
Weekly Hours: 24.00
Salary Range: $18.00 - $29.00

Department Details

Be part of a unique program dedicated to serving veterans and their caregivers. As a Veteran Service Care Coordinator, you will make a meaningful difference by helping patients navigate their healthcare journey while building strong connections within the community. Enjoy hybrid work flexibility, opportunities for community outreach, and the satisfaction of supporting those who have served our nation.

Job Summary

As a trusted liaison between the Marshfield Clinic Health System, the VA, and the community, the Veteran Service Care Coordinator facilitates access to essential services for Veterans. The role involves screening for medical and social needs, mental health conditions, and VA eligibility to optimize care coordination and clinical outcomes. Functioning as a key member of the healthcare team, this individual provides clinical, clerical, and technical support to bridge gaps in Veteran care. Veteran Care Coordinator connects Veterans with healthcare services, community resources, and the VA to improve health outcomes and ensure smooth care across systems. The role includes assessing Veteran needs, offering social support and coaching, and developing individualized action plans covering military history, VA benefits and eligibility, preventive health needs, and personal health goals. A strong understanding of Veteran benefits is essential for helping Veterans access earned services through the VA and community partners.

Coordinators collaborate closely with healthcare teams—including clinicians, discharge planners, and community partners—to support safe and effective transitions of care. This includes helping Veterans navigate post discharge needs and ensuring continuity between hospital, VA, and community-based services.

Administrative responsibilities include verifying service authorizations, maintaining communication with the VA, tracking program data, and ensuring compliance with Sanford Health and VA standards. The role also contributes to system and process improvement by sharing best practices, developing educational materials, and assisting with staff and clinician education.

Overall, the coordinator supports program goals focused on seamless VA–community care integration, addressing unmet needs (especially for rural Veterans), and strengthening Veteran-centered services through collaboration, advocacy, and a deep understanding of the Veteran experience.

Qualifications

Some post‑secondary coursework in a health‑related field or military equivalents is required.

One year of experience working or volunteering in a direct service role with customer interaction, such as human services, healthcare, community outreach, or health education is required.

Experience working with the needs of the Veteran population or Military service is preferred.

Current license/certification such as American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA), Licensed Practical Nurse (LPN), Community Health Worker (CHW), Motivational Interviewing (MI), or health coaching credentials (e.g., CHC, ACE, Wellcoaches, CTI) is preferred.

Relevant military medical training preferred, including but not limited to:

Medical Specialist (68W), Hospital Corpsman (HM), Aerospace Medical Service Specialist (4N0X1), Combat Medic (68W), Independent Duty Medical Technician(4NOX1C), Pharmacy Specialist (68Q), Pharmacy Technician (HM-8404,4T0X1).

Benefits

Sanford offers an attractive benefits package for qualifying full‑time and part‑time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment.

Req Number: R-0271200
Job Function: Care Coordination
Featured: No