Veteran Outreach Program Specialist

U.S. Department of Veterans Affairs; United States; On-site; USD 60,000 - 85,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Veterans Outreach Program Specialist to serve as the principal outreach staff member for Military Reserve and National Guard members returning from GWOT, OEF, OIF, and OND.

The role requires travel across an assigned region and interaction with the veteran community in mobile vet centers. The position emphasizes specialized experience, community engagement, and ability to implement outreach plans, with CTAP considerations and time-in-grade

Qualifications

• Specialized experience in outreach and community engagement.
• Ability to plan events and generate program referrals.
• Experience in creating brochures, flyers, and web content.
• Proficiency in maintaining client records per program guidelines.

Responsibilities

• Plan outreach events and generate program referrals.
• Deliver individual and group presentations on services.
• Create and distribute marketing materials (brochures, flyers, web content).
• Maintain client records per guidelines.

Skills

Outreach planning

Public speaking

Marketing materials

Client records maintenance

Education

Specialized Experience GS-09 equivalent

Job description

The Veterans Outreach Program Specialist serves as the principal outreach staff member for Military Reserve and National Guard members returning from the Global War on Terrorism (GWOT), Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND). The nature of the job requires travel throughout an assigned geographical area away from the Vet Center.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026. This position requires you to drive to various locations to interact with the target community in the mobile vet center. You must have and maintain a state issued driver's license. As part of the selection process your driving record will be verified and annually on your birthday should you be selected. It is a condition of employment. CTAP is designed to improve your chances of finding a new job in your agency through selection priority. To receive selection priority, you must:

• Be "surplus" or "displaced"
• Have a current performance rating of at least "fully successful" (Level III) or equivalent
• Occupy a position in the same local commuting area of the vacancy
• Apply for a specific vacancy at or below your current grade level with no greater promotion potential than your current position
• Meet the application deadline in the announcement
• Be found "well qualified" for the job

You are "surplus" if you:

• Are in the competitive service
• Are in tenure group I (career) or tenure group II (career-conditional)
• and Have an official notice from your agency saying that your position is no longer needed

This notice could be:

• "Certificate of Expected Separation" (CES)
• an agency certification that you are in a surplus organization or occupation
• a notice that your position is being abolished
• or a letter saying you are eligible for discontinued service retirement

You are "displaced" if you:

• Are in the competitive service
• Are in tenure group I (career) or tenure group II (career-conditional)
• and Have an official notice from your agency saying you will be separated by reduction in force

This notice could be:

• a specific reduction in force separation notice
• or a notice of proposed removal because you declined a directed reassignment or transfer of function out of the local commuting area

You are generally NOT eligible for selection priority if you are:

• In the excepted service
• Downgraded or reassigned due to reduction in force, but not separated
• In a different local commuting area from the vacancy
• In a temporary or term position in the competitive service
• In an agency that is not in the Executive branch
• In an agency that does not follow OPM hiring procedures (this includes Postal Service, legislative and judicial branch agencies)
• or In the Senior Executive Service (SES)

For additional information on CTAP, see https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a 9 position you must have served 52 weeks at the 7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education applicants must meet all requirement by the closing date of this announcement as described below: Specialized Experience (GS-09): You must have one full year of specialized experience, which equips you with the particular knowledge, skills, and abilities to perform successfully the duties of the Veterans Outreach Program Specialist, GS-09 position, and that is typically in or related to the work of the position to be filled. To be creditable, this specialized experience must have been equivalent to the grade GS-07 level in Federal service to qualify at the grade GS-09.

Examples of specialized experience include:

• Participating and assisting in the planning of outreach events and generating program refers.
• Providing individual and group presentations to inform others of various services.
• Distributing and assisting in the creation of marketing materials including, brochures, presentation, flyers, fact sheets, and web content.
• Accurately maintaining client records accordance with program guidelines and