Vessel Operations - Water Taxi Captain

Baltimore Water Taxi; Baltimore (MD); On-site; Part time

Job summary

An established industry player is seeking a dedicated Water Taxi Captain to ensure the safety and satisfaction of passengers while navigating the beautiful waterways. This role offers a unique opportunity to lead a crew in creating memorable experiences for guests. The Captain will be responsible for the safety of the vessel, crew, and passengers, while also managing daily operations and maintenance. If you have a passion for maritime adventures and excellent leadership skills, this position is perfect for you. Join a dynamic team and enjoy flexible hours in a rewarding environment that values safety and customer service.

Benefits

Sick Leave

Paid Time Off (PTO)

Medical Benefits

Dental Benefits

401(k) Benefits

Qualifications

• Must possess a valid USCG License for passenger vessels of 50+ Gross Registered Tons.
• 2+ years of commercial passenger vessel operations experience required.

Responsibilities

• Ensure safety of passengers and adherence to sailing schedules.
• Manage crew and ensure positive customer experiences.

Skills

Leadership

Communication Skills

Problem Solving

Interpersonal Skills

Conflict De-escalation

Teamwork

Education

High School Diploma or Equivalent

United States Coast Guard License

Tools

First Aid/CPR Certification

Job description

Summary
Are you a new Captain with a 50-ton or higher license and looking for a career change or point-of-entry in a booming industry? Are you a retired Captain and looking for supplemental income with a company that is accommodating to your schedule? Do you "follow the sun" on your own boat and need an east coast stop and a part-time job? You may have found it with the Baltimore Water Taxi! We are looking for qualified candidates to fulfill the role of a "Captain" on board a Water Taxi.

What does a Water Taxi Captain do?
A Water Taxi Captain is a senior navigational officer and front-line representative whose primary responsibility is the safety of their assigned vessel, crew, and embarked/ing passengers. The Captain has the secondary responsibility of managing embarked crew and ensuring customers have a positive experience.

Will I be eligible for benefits?
Yes. Part-Time employees will receive Sick Leave, and Full-Time employees will receive PTO. After your first year, employees will be eligible for Medical, Dental, and 401(k) benefits.

ESSENTIAL DUTIES AND RESPONSIBILITIES | Include but are not limited to the following:

1. Responsibility for the safety of passengers and adherence to the sailing schedule
2. Operate his/her vessel at speeds consistent with safety, prevailing conditions, and posted limits
3. Exercise sound judgment and prudent seamanship at all times
4. Follow proper policies and procedures for start-up, operations, and shutdown, paying close attention to adverse weather conditions present/forecasted in the operating area
5. Responsibility for participating, logging, and completing mandated crew drills/training sessions
6. Maintain exceptional familiarity with the handling characteristics, policies, and procedures of each vessel in the BWT fleet with a focus on safety
7. Conduct frequent and detailed checks of operational, structural, and navigational equipment before, during, and after operations
8. Direct responsibility for the conduct of the crew under their command with a focus on safety, security, appearance, customer service, and brand representation
9. Responsibility for performing and overseeing daily preventative maintenance
10. Perform other duties as assigned by management

TEAM DEVELOPMENT/LEADERSHIP

1. PROMOTE a culture of high performance and continuous improvement that values learning and a commitment to quality
2. DRIVE innovation throughout the Crew
3. MENTOR & DEVELOP Crew using a supportive and collaborative approach through the monitoring of performance and issuing of relative and actionable feedback
4. Ensure COMPLIANCE with relevant regulations pertaining to maritime transportation and personnel safety (such as OSHA, USCG, and DOT rules and regulations in the United States)

REQUIREMENTS | The Captain must:

1. Possess United States Coast Guard License to operate passenger vessels of 50+ Gross Registered Tons on Inland Waters
2. Possess a TWIC (Transportation Worker Identification Credentials)
3. Consent to random drug and alcohol screenings and security/background checks
4. Possess a valid First Aid/CPR certification
5. Be willing to work flexible hours as required by the schedule or as directed by management
6. Possess excellent interpersonal skills, a neat and clean appearance, and a willingness to follow instructions
7. Be able to tread water for at least 5 minutes
8. Possess a high school diploma or equivalent

ADDITIONAL REQUIREMENTS | The Captain must:

1. Possess a valid driver’s license
2. Have the ability to define problems, collect data, establish facts, and come to valid conclusions
3. Be physically able, without assistance, to lift at least a 40-lb load off the ground, and to carry, push, or pull the same

QUALIFICATIONS:

1. Passion for a mission to “create nautical mini-adventures that uniquely connect the charms of the city”
2. Minimum 2 years of commercial passenger vessel operations
3. Demonstrated an understanding of for-profit management; experience in a maritime transportation context preferred
4. Inspiring leadership skills, including demonstrated experience in building and leading high-performing teams in a competitive environment
5. Excellent communication skills with an emphasis on conflict de-escalation
6. Ability to be effective working independently as well as collaboratively with diverse teams; ability to adapt effectively to a changing work environment
7. An excellent team player with strong interpersonal skills

COMPETENCIES:

1. Commercial Maritime Operations
2. Communication Proficiency
3. Ethical Conduct
4. Leadership
5. Personal Effectiveness/Credibility
6. Problem Solving/Analysis
7. Strategic Thinking
8. Technical Capacity
9. Public Speaking
10. Customer Service

POSITION TYPE/EXPECTED HOURS OF WORK | Full-time, part-time, and seasonal work available; evening and weekend work may be required as job duties demand

REQUIRED EDUCATIONAL AND WORK EXPERIENCE | United States Coast Guard License; High school diploma with at least 2 years of related experience and/or training; or equivalent combination of education and experience

PREFERRED EXPERIENCE | Operating Commercial Passenger Vessels of 50+ Gross Registered Tons; Maritime Transportation; Small Business; Customer Service

SUPERVISORY RESPONSIBILITY | This position is responsible for the direct leadership of all crewmembers embarked and/or in support of the vessels under the Captain's command

PAY | We use a pay scale with the first-year rate for licensed Captains with little to no commercial passenger experience at $20 per hour. For those Captains who possess commercial passenger experience, we are willing to negotiate a higher starting rate. We define "experience" as 3 years of operating a commercial passenger vessel(s).