Verifications Specialist

Informdata Llc; Kennesaw (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

InformData LLC in Georgia is seeking a Verifications Specialist to ensure accuracy of candidate information on employment and leasing applications. You will verify details by contacting academic institutions, employers, and references.

The role requires professional communication, strong typing (40 WPM+), and meticulous data entry in a fast-paced environment. You will handle inbound and outbound verification calls, maintain high data quality, and escalate complex cases following established

Qualifications

• Professional verbal and written communication skills.
• Excellent active listening with accurate capture of details.
• Able to document information quickly and accurately.
• Ability to multitask and follow assignments to completion with high attention to detail.

Responsibilities

• Handle inbound and outbound calls to academic institutions, employers, and references to verify candidate information.
• Maintain professionalism on calls and in all communications.
• Maintain and improve quality of results by adhering to standards and guidelines.
• Handle escalated cases with academic institutions and employers to verify candidate information.

Skills

Verifications

Communication

Active listening

Typing 40 WPM

Data entry

Multitasking

Team player

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job SummaryAs a Verifications Specialist at InformData, you will play a critical role in ensuring the accuracy of the information provided by candidates on employment and leasing applications. You will validate candidate details by contacting academic institutions, professional references, military organizations, and employers. Your work directly contributes to the integrity of the data we provide to our clients, helping to build trust and uphold a high standard of professionalism.Duties and ResponsibilitiesHandle inbound and outbound calls to academic institutions and employers, academic institutions, military institutions and professional references to verify candidate informationMaintain professionalism on calls and in all internal and external communicationsMaintain and improve quality of results by adhering to standards and guidelinesHandle escalated cases with academic institutions and employers to verify candidate information.Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. INFORMDATA reserves the right to change or assign other duties to this position at any time.QualificationsProfessional verbal and written communication skillsExceptional active listening skills with ability to capture what is being stated accuratelyAbility to navigate through multiple computer applications with speed and accuracyPersistency, ability to probe effectivelyAbility to quickly and accurately document informationExcellent judgement with ability to report accurate contentAbility to problem solve complex issues and use analytical skillsAbility to maintain a high level of organizationAbility to multitask and follow assignments to completion with high attention to detailAdaptableTeam orientedAbility to type 40 WPM or moreSolid accuracy of grammar and spellingHigh School diploma or equivalent experienceProficiency in data collection and computer applicationsPrevious data entry experienceWorking ConditionsThis position requires the incumbent to work indoors at a desk for extended periods of time and use of work station.The person must be able to comprehend and follow work instructions in a fast-paced, team environment.This position requires the ability to interact with all levels within the organization and requires the ability to respond professionally to all individuals and work well as a team player.This position may be requested to work overtime on occasion to meet company objectives.For Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.The essential functions of the job may or may not have been described fully in this job description. Consistent with the Americans with Disabilities Act (ADA), it is the policy of InformData to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship.InformData is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.