Verification Specialist, Full-Time, Day Shift, Bethlehem

CO39 St. Lukes Hospital; Shimer (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

St. Luke's University Health Network is seeking a Verification Specialist to manage credential verification for physicians and advanced practitioners applying for Medical Staff privileges.

You will ensure data accuracy, regulatory compliance, and timely submission for credentialing approval. Responsibilities include conducting credential verification activities, coordinating with Medical Staff and leadership, maintaining practitioner databases, and posting credentialing information as required.

Qualifications

• Experience with customer service and strong communication skills.
• Detail-oriented with a focus on accuracy in data handling.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Performs credential verification for initial, temporary and reappointment applications.
• Verifies provider credentials comply with regulatory requirements.
• Collaborates with Medical Staff and leadership to meet standards.
• Contacts Medical Staff to obtain timely credentialing information.
• Maintains and analyzes data in the credentialing system and posts information as needed.
• Documents, tracks and resolves provider issues.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Verification Specialist is responsible for the verification of information submitted by a Physician or an Advanced Practitioner applying for Medical Staff privileges at St. Luke’s University Health Network facilities. The Specialist ensures that compiled data is in compliance with all regulatory and accrediting requirements. Ensures that all information for Medical Staff appointment is complete and accurate. Prepares and submits completed information for Medical Staff approval.

JOB DUTIES AND RESPONSIBILITIES

• Performs activities related to the Network credential verification process for initial, temporary and reappointment applications for Physicians and Advanced Practitioners.
• Verifies credentials of providers are in compliance with regulatory and accrediting requirements.
• Collaborates with Medical Staff and leadership to ensure credentialing and processing standards are met.
• Reaches out to Medical Staff as necessary for timely completion of credentialing information.
• Conducts data analysis of assigned credentials files and documents ensuring an accurate and current practitioner database utilizing the Credentialing software.
• Ensures accurate and timely verification of provider credentials and privileges according to established policies and procedures.
• Posts accurate credentialing information on the Physician Web as documentation is completed for Allied Professional Staff (APS) and Credentialing Committees approval.
• Develops and maintains a collaborative agreement for each advanced practitioner.
• Accurately enters provider information into the Credentialing System Monitors when new providers are added to a physician group practice, and that provider is added to the corresponding collaborative/supervising agreement and sent to the appropriate state department.
• Documents, tracks and resolves provider issues.

PHYSICAL AND SENSORY REQUIREMENTS

• Sitting for up to eight (8) hours a day, three (3) hours at a time, including extensive use of computer terminal and telephone.
• Standing and walking as necessary.
• Pushing and pulling file carts, moving of hands as it relates to computer work and filing.
• Occasional stoops and bends, squats, kneeling and reaching above the shoulder level.
• Hearing as it relates to normal and telephone conversation.
• Seeing as it relates to general, near and far vision.

EDUCATION

High School Education

TRAINING AND EXPERIENCE

• Experience with personal computers and Microsoft Office is required.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Detail and service oriented.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.