Verification of Benefits Specialist

ManpowerGroup; Florida; On-site; USD 28,000 - 32,000; Full time

Job summary

ManpowerGroup is seeking a Verification of Benefits Specialist to verify insurance benefits, obtain authorizations, and coordinate with patients and providers. This onsite role supports a healthcare client and requires attention to detail and strong communication.

The position is 6 months in duration, offers $20–$23 per hour (W2), and is 100% onsite in Lake Mary, FL. Experience in benefits verification and/or collections is preferred.

Qualifications

• High school diploma or GED required.
• Minimum 1 year experience in insurance benefits verification/collections/managed care contracting; 2+ years preferred.

Responsibilities

• Verify insurance benefits by contacting insurance companies.
• Initiate pre-authorization, PCP referral, and Letter of Agreement requests.
• Follow up with insurance companies to obtain outcomes.
• File appeals for denied coverage when needed.
• Maintain customer records related to benefit coverage and authorizations.
• Coordinate with internal departments to obtain required information.

Skills

Communication skills

Attention to deadlines

MS Office proficient

Customer records management

Education

High school diploma or GED

Job description

Title: Verification of Benefits Specialist

Location: 1101 Greenwood Boulevard, Lake Mary, FL 32746

Duration: 6 Months

Work Arrangement: 100% Onsite

Pay Range: $20 - $23 per hour (W2)

We are seeking a “Verification of Benefits Specialist” to join one of our leading healthcare clients.

The Opportunity

As the Verification of Benefits Specialist, you’ll have the chance to assist our patients in having accurate insurance information on file and collecting authorizations or PCP referrals as needed.

Key Responsibilities

• Contact insurance companies to verify insurance benefits.

• Initiate Pre-authorization, PCP referral, and Letter of Agreement requests for new and ongoing services.

• Perform follow-up activities with insurance companies to obtain outcomes.

• File appeals for denied coverage as needed.

• Maintain customer records related to benefit coverage, authorizations, denials, appeals, and outcomes.

• Coordinate with internal departments to obtain information necessary to complete benefit verification and authorization activities.

• Provide customers with updates on authorization status, patient financial responsibility estimates, and co-pay information, when applicable.

• Apply company procedures, contracted and non-contracted guidelines, and update customer records according to outcomes.

• Perform other related duties as assigned.

Required Qualifications

• High school diploma or GED required.

• Preferred two or more years’ experience, but a minimum of 1 year experience is required in insurance benefits verification and/or collections and/or managed care contracting.

• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.

• Must be able to work under pressure and meet deadlines.

Preferred Qualifications

• Knowledge of Medical Insurance.

• Understanding of Prior Authorizations and Benefits Verification.

• Knowledge of Managed Care and Medicare.

• Knowledge of Contracting and Fee Schedules.

• Strong Computer/Software Skills.

• Advanced MS Office experience, with an emphasis on MS Excel desired.

We are looking for the candidate who are eligible to work with any employers without sponsorship .

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.