Venue Services Supervisor

VICTORIA THEATRE ASSOCIATION; Dayton (OH); On-site; USD 24,796 - 28,929; Full time

Job summary

Victoria Theatre Association in Dayton, OH is seeking a Venue Services Supervisor to oversee day-to-day venue operations, supervise hourly staff, and ensure a clean, safe environment for all patrons.

The role supports team coordination, equipment maintenance, and coordination of event setups to meet high standards. The position is full-time, day shift, with a $19.00 hourly rate.

Qualifications

• High School Diploma or GED preferred.
• 1–2 years of housekeeping experience required, supervisory experience preferred.
• Certifications in chemical use, equipment operation and repair, or similar skills are preferred.
• Ability to motivate staff to deliver quality work within tight timeframes while managing multiple projects simultaneously.
• Effective collaboration with a variety of personalities and successful interaction with all levels of the organization.
• Working knowledge of various cleaning methods, supplies, and equipment.
• Must be able to work 6 AM-2 PM Wed-Sun.

Responsibilities

• Oversee and supervise day shift housekeeping, ensuring the cleanest, healthiest environment for patrons and employees.
• Assist with analysis of equipment needs to determine purchases and repairs.
• Meet weekly with Supervisors and Director to plan tasks, setups, and client/internal needs.
• Maintain cleanliness of front/back of house and ensure safety, reporting issues to Director.
• Familiarity with proper chemical use, disposal, and equipment operation.

Skills

Supervisory experience

Housekeeping

Safety awareness

Team coordination

Education

High School Diploma or GED

Job description

Overview

The Venue Services Supervisor is responsible for overseeing day‑to‑day venue operations, supervising hourly staff, maintaining a clean and safe environment, and ensuring all event setups and facility needs are completed efficiently and to the highest standards. The role supports team coordination, equipment maintenance, and enhances the experience for all patrons and customers.

Location: Dayton, OH 45402 • Position: Full Time • Shift: Day • Salary: $19.00 hourly

Essential Functions

• Ensure all employee skill certifications are provided per departmental procedure to Human Resources.
• Assist with the analysis of equipment needs to determine purchase and repairs.
• Work with other Supervisors – Venue Services to improve team building, communications, and coordinate activities.
• Meet weekly with other Supervisors and Director to plan tasks, setups, and ensure all client and internal needs are met.
• Oversee and manage the day shift cleanings in front and back of house, and take pride in offering the cleanest, healthiest, and most sanitary environment to all patrons and employees.
• Follow linen management system and clean after every event setup.
• Supervise and train designated shift personnel, reporting any issues or concerns to the Director‑Venue Services. Tasks may include:
  • Cleaning all surfaces in restrooms and showers within designated areas.
  • Stocking soap and paper products, reporting any malfunctions to the Director.
  • Spot cleaning windows regularly with full cleaning as directed seasonally.
  • Cleaning and polishing brass, stainless steel, and chrome fixtures.
  • Vacuuming and cleaning floors.
  • Dusting and cleaning all fixtures, ledges, and edges.
  • Proper disposal of trash.
• Ensure completion of all shift tasks and setups to the highest standards.
• Familiarity with proper chemical use and disposal.
• Knowledge of proper equipment use, reporting any issues to the Director immediately.
• Involvement in stripping, waxing, sealing, and/or refinishing areas at regular intervals as directed.
• Maintain cleanliness of parking garage, sidewalks, and outdoor areas, ensuring they are free of litter. Keep outside glass on all doors clean, weather permitting.
• Ability to take and provide direction and work independently as needed.
• Wear a radio for department communication daily, respond to calls, and delegate needs.
• Promptly report any unsafe conditions or damage.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED preferred.
• 1–2 years of housekeeping experience required, supervisory experience preferred.
• Certifications in chemical use, equipment operation and repair, or similar skills are preferred.
• Ability to motivate staff to deliver quality work within tight timeframes while managing multiple projects simultaneously.
• Effective collaboration with a variety of personalities and successful interaction with all levels of the organization.
• Working knowledge of various cleaning methods, supplies, and equipment.
• Must be able to work 6 AM-2 PM Wed-Sun.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Physical demands: While performing the duties of this job, the team member is required to sit; walk; stand for up to ten (10) hours at a time; use hands to handle objects; reach with hands and arms; balance, stoop, talk and hear. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role also requires the ability to hear.