Venue Operations Manager

Communities First, Inc.; Flint (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Communities First, Inc. is seeking an experienced Operations Manager to oversee daily operations of its commercial event space in Flint, Michigan. The successful candidate will ensure efficient event execution and strong team leadership, providing high-quality experiences aligned with the organization's mission.

Applicants should have a High School Diploma, with preferred degrees in related fields, and 5-7 years of relevant experience. Strong organizational, communication skills, and vendor management experience are essential.

Qualifications

• 5-7 years of experience in venue operations, event management, or a related field.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee daily operations of the event space and ensure efficient event execution.
• Supervise and schedule event, custodial, and support staff.
• Manage relationships with vendors to ensure service delivery.

Skills

Organizational skills

Event coordination

Staff supervision

Problem-solving

Communication skills

Microsoft Office proficiency

Education

High School Diploma

Associate’s or Bachelor’s degree

Tools

Scheduling systems

Job description

Communities First, Inc. is a Michigan-based nonprofit 501c3 whose mission is to build healthy, vibrant communities through economic development, affordablehousingand innovative programming. CFI is focused on providing safe, quality affordable housing, increasing economic opportunities, and improving the quality of life of the populations that the organization serves.

Job Summary

The Operations Manager is responsible for overseeing the daily operations of a commercial event space and performing arts venue. This role ensures efficient event execution, strong facility management, effective staff supervision, and compliance with safety and regulatory standards. The Venue Operations Manager plays a key role in delivering high-quality experiences while supporting the mission of Communities First, Inc.

Essential Functions

Venue & Event Operations

• Lead daily operations of the Masonic Temple and Foodie Commons commercial event space, ensuring readiness for events, performances, and rentals.
• Manage event execution including scheduling, setup, vendor coordination, and on-site operations.
• Serve as the primary on-site lead during events, resolving issues and ensuring a high-quality guest experience.

Staff Supervision

• Supervise and schedule event, custodial, and support staff.
• Provide direction and oversight to ensure service standards, professionalism, and policy compliance.

Vendor Management

• Manage relationships with vendors (audio/visual, security, custodial, maintenance), ensuring service delivery expectations are met.

Facility Operations

• Oversee facility maintenance, cleanliness, and operational readiness of the space.
• Coordinate repairs and preventative maintenance to ensure safe and functional operations.

Budget & Operations Support

• Monitor event-related expenses and support cost-effective operations.
• Assistin maximizing revenue through efficient scheduling and spaceutilization.

Compliance & Safety

• Ensure compliance with all applicable licenses, permits, and regulatory requirements.
• Maintain adherence to organizational safety standards andidentifyoperational risks.

Scheduling & Flexibility

• Maintain availability for evening, weekend, and occasional holiday events.
• Adjust staffing and operations based on event and organizational needs.

Mission Alignment

• Support the mission of Communities First, Inc. to build healthy, vibrant communities.
• Ensure the venueoperatesas a welcoming, high-quality community space.

Other Duties

• Performadditionalduties as assigned.

Qualifications

Education & Experience

• High School Diplomarequired;Associate’s or Bachelor’sdegree preferred.
• Minimum5-7years of experience in venue operations, event management, facilities management, ora relatedfield.

Knowledge, Skills & Abilities

• Strong organizational and event coordination skills.
• Experience supervising staff and managing teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills, particularly during live events.
• Knowledge of facility operations, maintenance coordination, and vendor management.
• Understanding of safety, compliance, and risk management practices.
• Strong interpersonal and communication skills.
• Proficiencyin Microsoft Office and scheduling systems.

Working Conditions

• Frequent evening and weekend workrequired.
• Ability to stand and move throughout the venue for extended periods.
• Ability tolift upto 25lbsas needed.

Equal Employment Opportunity Statement

Communities First, Inc. is an Equal Opportunity Employer andcomplies withall applicable federal, state, and local lawsregardingnondiscrimination and employment practices.

Acknowledgment

This job description is not intended to beall-inclusive. Duties and responsibilities may bemodifiedat any time based on organizational needs. Employment is at-will and may beterminatedat any time byeither the employee or the organization.