Venue Merch Seller

Live Nation Worldwide, Inc.; Wheatland (CA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Employee ticketing program

Job summary

Live Nation Entertainment is seeking a Venue Merchandise Seller to operate a merchandise stand at a venue, manage pre-event display setup, and perform end-of-event inventory and closing procedures. You will ensure speedy, friendly service to fans and maintain accurate cash handling throughout your shift.

The role requires standing for long periods, lifting up to 30 lbs, and reliable transportation to the venue, in a fast-paced live entertainment environment.

Qualifications

• Experience handling cash transactions and processing sales
• Strong customer service and communication skills
• Experience operating a POS system and processing payments
• Ability to set up and maintain an attractive merchandise stand
• Experience with inventory counting and display setup

Responsibilities

• Provide prompt and thorough customer service to fans
• Maintain accurate cash handling and process purchases at the POS
• Handle guest credit/debit cards and related transactions
• Prepare and arrange stand display before events
• Inventory all items before and after events with counts
• Assist fans with pricing and sizing information
• Work in a fast-paced, loud environment while staying professional
• Maintain the merch stand for the duration of the event
• Participate in venue sustainability efforts, including waste sorting and recycling education

Skills

Cash handling

Customer service

POS experience

Merchandising

Communication skills

Job description

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB US

Concerts is seeking a Venue Merchandise Seller. As a seller, you will be assigned to and responsible for a point of sale in the venue where artist merchandise is sold. Prior to the event you will be responsible for taking inventory and preparing the stand display. After the event, the seller is responsible for closing out which includes a final count on the remaining merchandise which is returned.

WHAT THIS ROLE WILL DO

• Ensure an excellent experience for each fan by providing prompt and thorough customer service
• Maintain accurate cash handling while processing purchases with the POS (point of sale)
• Properly handle guest credit/debit cards and applicable transactions
• Prepare your stand display before the event begins so that fans can view what is for sale
• Inventory- all items must be physically counted prior to the start of the event and again at the end of the show
• Assist fans with their purchases by sharing merchandise information such as pricing and sizing
• Work in a fast-paced, often loud, but exciting environment
• Maintain your stand throughout the duration of the event
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts

WHAT THIS PERSON WILL BRING

• Must be able to work up to 12 hours per shift
• Must be able to lift up to 30 lbs using proper lifting techniques
• Ability to stand for long periods of time
• Due to the hours scheduled applicants must have a reliable transportation
• Must have strong communication skills
• Must have cash handling experience
• Prior relatable experience is a plus

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

COMPENSATION

The expected compensation for this position is: $17.60 USD - $22.00 USD Hourly. ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

COMPANY BENEFITS

Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.