Vendor Service Coordinator

Golden Gate Regional Center Inc; San Francisco (CA); Hybrid; USD 47,618 - 57,141; Full time

Benefits offered by this job

Medical and dental benefits

Employer contribution to retirement account

Generous time off benefits

Job summary

A community-focused organization in San Francisco is seeking a Vendor Service Coordinator to manage the vendor application process for service providers. This hybrid role offers flexibility in work location and emphasizes compliance with state regulations. Ideal candidates should possess analytical and customer service skills, with a Bachelor’s degree preferred. Comprehensive benefits include generous time off and a 403(b) retirement plan.

Qualifications

• 2+ years professional experience in accounting or related field.
• Exceptional oral communication skills.
• Strong customer service and problem-solving skills.

Responsibilities

• Coordinate vendor application and approval processes.
• Ensure compliance with State regulations and Agency policies.
• Maintain databases and ensure accurate vendor information.

Skills

Analytical skills

Customer service skills

Problem-solving skills

Attention to detail

Organization

Communication skills

Familiarity with Social Work

Multi-lingual capacity

Education

Bachelor's degree or equivalent

2+ years post-secondary education

Tools

Excel

MS Word

MS PowerPoint

MS Outlook

Job description

Overview

Vendor Service Coordinator

Salary Range: $47,618 - $57,141 Annually

GGRC is currently hiring for a Vendor Service Coordinator. This role coordinates the application and approval process by which agencies and individuals may become vendors of Golden Gate Regional Center in order to provide services to eligible individuals from birth throughout their lives.

This is a hybrid schedule role offering the opportunity to work in the community, from any of our offices located in San Francisco and from the comfort of your own home.

Responsibilities

• Vendor Services: Interpret regulations and analyze documents to ensure compliance with State regulations and Agency policies and practices.
• Review documents and requests from potential vendors to ensure qualifications to perform services meet requirements.
• Interact with the general public over phone, via email, or in person about GGRC vendorization process.
• Provide direction and guidance to GGRC staff on vendorization procedures and practices.
• Research and provide guidance to other GGRC departments on vendor service categories, rates and general ledger accounts.
• Contact and correspond with prospective vendors and State agencies.
• Create, distribute, and process vendor applications.
• Verify background and licensure of potential vendors.
• Analyze rate requests including comparisons to current market rates, previous vendor rates and budgets, rate setting methodology and projected costs of services and present analysis to Supervisor of Vendorization.

• Review receipts, invoices, cost estimates, and financial information for accuracy.
• Review, follow-up, and process Purchase Reimbursement requests with Social Worker, Prospective Vendor, and Management.
• Serve as liaison to other Regional Centers to facilitate Courtesy Vendorization requests.
• Track and monitor Family Cost Participation Program (FCPP) and Annual Family Program Fee (AFPF) for the Department of Developmental Services.
• Serve as back-up to process and monitor Vendor Non-Referral requests.
• Review, follow-up and process Self-Determination Program (SDP) client specific requests.

• Records Maintenance: Maintain databases (internal database programs and Excel) on regular basis.
• Input and update vendor and rate information on internal databases (including UFS/SANDIS System VSN Tracker, and Excel) according to guidelines.
• Ensure up-to-date and accurate vendor information including periodic review of expiring vendor licenses and contracts.
• Perform electronic filing, filing maintenance, and file purging duties.

• Other: Gather and compile requested information for internal audit and state audits.
• Cross train and work in numerous functions within the department as needed.
• Provide analysis for and compile information for required reports.
• Work successfully within the agency and across departments to maintain high quality services and implement the goals of the regional center.
• Participate in special projects, and assist with additional duties or tasks, as assigned.
• Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act.

Who You Are

• Demonstrated analytical skills with a strong business acumen.
• Familiarity with Social Work/Case Management philosophies and common practices desired.
• Advanced knowledge of Excel and intermediate familiarity with MS Word, MS PowerPoint, MS Outlook or similar software applications.
• Ability to operate basic office equipment, including scanners, copiers, faxes, phones.
• Exceptional oral communication skills including the ability to convey complex information and ideas clearly and professionally.
• Ability to develop standard business communications, using proper grammar, spelling and punctuation.
• Strong attention to detail with ability to perform mathematical calculations and formulas.
• Proven ability to work under tight deadlines.
• Strong customer service and problem-solving skills.
• Experience in multi-cultural settings and/or multi-lingual capacity.

• 2+ years post-secondary education

• Bachelor's Degree or equivalent may be substituted for two years work experience
• 2+ years professional experience in accounting or related field

Competency Traits

• Problem Solving
• Initiative
• Ability to prioritize tasks
• Customer service orientation
• Attention to detail
• Analytical thinking
• Organizational ability
• Time management
• Collaboration/teamwork
• Adaptability

Benefits

We offer a comprehensive benefits package including medical and dental benefits with a generous employer contribution and additional employer paid life, disability and vision coverage.

10% employer contribution to a 403(b) retirement account to help you save for the future.

GENEROUS TIME OFF BENEFITS!!!

No really, we mean generous:

13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education.

What makes GGRC special

GGRC values diversity, we are community minded and passionate about working with people of all backgrounds to solve problems. We strive to place each person at the center of their own life and interact with respect and responsiveness.

How to apply

GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If questions do not accurately capture what you have to offer, you may attach a cover letter. Applications are reviewed on a rolling basis. We look forward to reading your application.

Golden Gate Regional Center is an Equal Opportunity Employer.