Vendor Manager

TRISTAR MANAGED CARE INC; Summerville (SC); On-site; USD 80,000 - 105,000; Full time

Job summary

TRISTAR MANAGED CARE INC is seeking a Vendor Manager to ensure vendor compliance with quality standards and regulatory requirements. You will document and communicate vendor requirements, evaluate performance, and address non-compliance issues.

The role includes identifying, assessing, and negotiating potential new vendors and collaborating with internal stakeholders to align vendor strategy with business goals.

Qualifications

• BA/BS degree required; MBA a plus.
• 3-5 years of vendor management, procurement, or compliance experience.
• Strong knowledge of vendor management practices, contract negotiation, and compliance requirements.
• Strong communication skills and ability to manage tight deadlines while handling multiple tasks.

Responsibilities

• Document, maintain, and communicate vendor standards, policies, and requirements.
• Conduct vendor evaluations, assessments, and audits for compliance.
• Prepare reports of findings and recommend corrective actions.
• Identify and negotiate new vendors to meet business needs.
• Collaborate with operations, legal, compliance to align vendor selection with regulatory requirements.
• Ensure contracts are current and oversight fees are appropriate.
• Produce management reports to inform leadership on trends and opportunities.

Skills

Vendor management

Contract negotiation

Compliance knowledge

Communication skills

Analytical thinking

Education

BA/BS degree

MBA a plus

Tools

Microsoft Excel

Tableau

Microsoft Access

PowerPoint

Outlook

Job description

Position Summary: The Vendor Manager ensures vendor compliance with quality standards, contractual obligations, and applicable regulatory requirements established by clients, the company, and federal and state agencies. This role is responsible for documenting and communicating vendor requirements, evaluating vendor performance, and addressing non- compliance issues with vendors and company branches. The Vendor Manager also supports identifying, assessing, and negotiating potential new vendors. This position operates with minimal supervision, regularly handling complex issues and escalating only the most critical or highly complex matters when necessary.Essential Duties and Responsibilities:Document, maintain, and communicate vendor standards, policies, and requirements.Conduct vendor evaluations, assessments, and audits to ensure compliance with internal and external requirementsPrepare detailed reports of findings, identify non-compliance issues, and recommend corrective actionsParticipate in the identification, evaluation, and negotiation of new vendors to meet business needsCollaborate with internal stakeholders (operations, legal, compliance) to align vendor selection and performance with business objectives and regulatory requirements.Ensure vendor contracts are current and provide for appropriate oversight or administrative feesIdentifies leakage and non-compliance within the TRISTAR organization in the utilization of strategic vendors, and proposes a resolution to the issuesEnsures analysis and reporting accuracy and integrity, and explains performance drivers and provides insights into performance trendsCommunicates findings to various stakeholders, including management and TRISTAR branch managersUnder minimum supervision, designs, analyzes, and creates management reports/presentations that assist leadership in understanding vendor management trends and opportunitiesStay current with applicable industry best practices related to vendor managementIndependently resolve vendor-related issues; escalate only the most critical or highly complex matters to senior management.Additional Functions and ResponsibilitiesCollaborates with internal stakeholders to identify and mitigate possible issues in achieving initiativesDevelop and maintain effective vendor relationshipsPerforms analysis to reconcile data from vendors to source reports to resolve any discrepancies, and validates vendor reporting of service level agreementsDemonstrates ability to meet administrative requirements, including productivity, time management, and Quality Assurance standardsMaintains confidentiality- Knowledge of laws and regulations about HIPAA and PHITravels occasionally as neededEQUIPMENT OPERATED/USED: Computer, printer, copier, fax machine, telephone, and other office equipment.SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire; business casualQUALIFICATIONS REQUIRED:Education/Experience, Skills and Abilities:A BA/BS College degree is required. MBA a plus. Experience in workers’ compensationclaims and cost containment is a plus3-5 years of vendor management, procurement, or compliance-related experienceStrong knowledge of vendor management practices, contract negotiation, and compliance requirements.Strong communication skills. The ability to manage tight deadlines and to handle multiple tasks simultaneouslyMust have advanced computer skills, including but not limited to Microsoft Office Suite ( Excel, Access, Word, Project, Outlook, Visio, and PowerPoint), online analytic tools, e.g., Tableau, excellent mathematical and critical thinking skillsMental and Physical Requirements: [see separate attachment for a copy of the checklist of psychological and physical requirements]MENTAL AND PHYSICAL REQUIREMENTSMENTAL EFFORTReasoning development:Follow one- or two-step instructions; routine, repetitive task.Carry out detail but uninvolved written or verbal instructions; deal with a few concrete variables.Follow written, verbal, or diagrammatic instructions; several concrete variables.X Solve practical problems; variety of variables with limited standardization; interpret instructions.X Logical or scientific thinking to solve problems; several abstract and concrete variables.X Wide range of intellectual and practical problems; comprehend most obscure concepts.Mathematical development:Simple additional and subtraction; copying figures, counting, and recording.X Add, subtract, multiply, and divide whole numbers.X Arithmetic calculations involving fractions, decimals, and percentages.X Arithmetic, algebraic, and geometric calculations.Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination.Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; requires theoretical application.Language development:Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction.x Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants.X Ability to compose original correspondence, follow technical manuals, and have increased contact with people.x Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data.PHYSICAL EFFORTPhysical activity required to perform the job:X Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount offorce frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.Light work:Exerting up to 20 pounds of force occasionallyExerting up to 10 pounds frequentlyExerting a negligible amount of force constantly to move objects(If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work).Medium work:Exerting up to 50 pounds of force occasionallyExerting up to 20 pounds of force frequentlyExerting up to 10 pounds of force constantly to move objectsHeavy work:Exerting up to 100 pounds of force occasionallyExerting up to 50 pounds of force frequentlyExerting up to 20 pounds of force constantly to move objectsVery heavy work:Exerting in excess of 100 pounds of force occasionallyExerting in excess of 50 pounds of force constantly to move objectsExerting in excess of 20 pounds of force constantly to move objectsb. Visual requirements necessary to perform the job:Far vision: clarity of vision at 20 feet or more Near vision: clarity of vision at 20 inches or lessX Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feetX Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually areColor vision: ability to identify and distinguish colorsField of vision: ability to observe an area up or down or to the right or left while eyes are fixed on a given point2. PHYSICAL EFFORT (cont.)FREQUENCYc. Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally):_ Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.Stooping: Bending body downward and forward by bending spine at the waist.This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.Kneeling: Bending legs at knee to come to a rest on knee or knees.Crouching: Bending the body downward and forward by bending legs and spine.Crawling: Moving about on hands and knees or hands and feet.Reaching: Extending hand(s) and arm(s) in any direction.Standing: Particularly for sustained periods of time.Walking: Moving about on foot to accomplish tasks, particularly for long distances.Pushing: Using upper extremities top press against something with steady force in order to thrust forward, downward, or outward.Pulling: Using upper extremities to extent force in order to drag, haul, or tug objects in a sustained motion.FootMotion: Using feet to push pedals.Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles.X Fingering: Picking, pinching, typing, or otherwise working with fingers rather than with the whole hand or arm as in handling.Grasping: Applying pressure to an object with the fingers and palm.OccasionallyOccasionallyFrequently2. PHYSICAL EFFORT (cont.)FREQUENCYX Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which workers must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.RegularlyX Hearing: Perceiving the nature of sounds with or without correction. Ability to receive detailed information through verbal communication, and to make fine discriminations in sound, such as when making find adjustments on machined parts.Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.X Repetitive Substantial movements (motions) of the wrists, hands, Motion: and/or fingers.FrequentlyFrequently3. WORKING CONDITIONSDisagreeable job conditions to which the employee may be exposed and the frequency (e.g., continually, frequently, or occasionally) of this exposure.WORKING CONDITION ENVIRONMENTAL FACTORNATURE/REASON OF EXPOSUREFREQUENCYDirt/DustNoiseTemperature extremesDampnessVibrationsEquipment movement hazardChemicals/solventsElectrical shockSignificant work pace/pressureOdors/FumesOther (specify):