Vendor Management and Risk Analyst

UnitedHealth Group; Eden Prairie (MN); On-site; USD 73,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Equity stock purchase

401k contribution

Job summary

Optum Bank, part of UnitedHealth Group, seeks a Vendor Management Analyst to oversee third-party relationships, strengthen regulatory governance, and manage vendor risk. The role emphasizes collaboration with compliance, legal, procurement, IT, and other departments to ensure SLAs, controls, and accountability.

The candidate brings 3+ years in vendor management within financial services, plus 2+ years in audit compliance and GRC.

Qualifications

• 3+ years of vendor management in a financial organization.
• 2+ years of internal/external audit compliance support (FDIC, SOC).
• 2+ years of GRC (Governance, Risk & Compliance) experience.
• 2+ years of regulatory security data guidance (PII/PCI/PHI).
• 2+ years of HIPAA, PCI, HITRUST, SOX experience.

Responsibilities

• Review third-party certifications (SOC 2, ISO 27001, HITRUST) for gaps.
• Track regulatory developments to ensure vendor compliance with laws.
• Validate vendor performance and SLAs.
• Prepare risk reports for senior leadership and auditors.
• Collaborate with stakeholders to assess policy alignment.
• Monitor vendor program performance against SLAs and KPIs.
• Remediate issues with vendors and internal teams.
• Develop and maintain third-party governance frameworks.

Skills

Vendor management

Audit compliance

GRC

Regulatory data security

HIPAA/PCI knowledge

Education

Advanced degree or certifications in relevant field

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Bank is seeking a Vendor Management Analyst to join a highly visible and dynamic team. As a Vendor Management Analyst, you will play a pivotal role in overseeing vendor relationships, driving efficiency, and ensuring operational excellence across various vendor services. Your key areas of focus will be:

• Regulatory Compliance: Develop and implement strategies to ensure vendors adhere to all regulatory requirements and industry best practices
• Risk Management: Safeguard operational integrity by continuously monitoring vendor compliance and mitigating potential risks
• Stakeholder Collaboration: Work closely with internal and external stakeholders, including compliance and legal teams, vendors, and other departments
• Innovation and Customer Focus: Foster a forward-thinking approach to regulatory governance, focusing on continuous improvement and cost-effectiveness

In addition, this role will involve operational oversight and ongoing development, strengthening regulatory governance initiatives, and being accountable for implementing strategies to enhance vendor compliance. To succeed in this role, you need to work well with all bank leaders and operational functions, inside and outside Optum Bank. The ideal candidate is strategic, collaborative, determined, and detail-oriented.

Primary Responsibilities:

• Review third-party certifications (e.g. SOC 2, ISO 27001, HITRUST) to identify potential gaps or risks
• Track regulatory developments and ensure vendors remain compliant with applicable laws and guidelines (e.g., FDIC, CFPB, etc)
• Validate vendor performance and service level agreements (SLAs)
• Prepare regular reports on vendor risk status for senior leadership, risk committees, and auditors
• Collaborate with internal stakeholders to assess vendor alignment with organizational policies and risk tolerance
• Monitor overall vendor program performance against SLAs, KPIs, and risk mitigation plans
• Partner with Procurement, Legal, IT, and other departments to ensure a holistic approach to third-party risk management
• Provide training to internal stakeholders on TPRM policies, tools, and best practices
• Maintain a centralized repository of third-party documentation, including risk assessments, contracts, SLAs, and third party
• Work with vendors and internal teams to remediate identified issues or risks
• Assist in developing and maintaining third-party governance frameworks, policies, and procedures

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of vendor management experience within a financial organization
• 2+ years of experience with internal and external audit compliance support (FDIC, FDICIA, GLBA, SOC)
• 2+ years of GRC (Governance, Risk & Compliance) experience
• 2+ years of experience with regulatory guidelines pertaining to security of sensitive data; PII, PCI, PHI, etc.
• 2+ years of experience with HIPPA, PCI, HITRUST, SOX

Preferred Qualifications:

• Advanced degree or certifications (e.g., CRVPM, CTPRP, CISSP, or CISA)
• Experience with creating presentations for executive audience with the ability to translate and communicate complex Business, IT and operational challenges into perspectives that are understandable, impactful and actionable for leaders
• Financial Services industry experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.