Vendor & Facilities Coordinator - Pest Services

CBRE Group, Inc.; Lebanon (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE seeks a Soft Services Coordinator to bridge vendors, site teams, and customers, ensuring pest services and other soft services run smoothly on a Monday–Friday day shift. This highly visible role focuses on service excellence, safety, and a positive employee experience.

You will manage vendor onboarding, on-site escorts, billing inquiries, and follow-up on open items with a detail-oriented approach and strong MS Office skills.

Qualifications

• High School Diploma or GED with relevant experience; combination of education and experience considered.
• 4-5 years of job-related experience preferred; supervisory experience is a plus.
• Microsoft Office proficiency required (Word, Excel, Outlook).

Responsibilities

• Coordinate day-to-day vendor activities for pest services.
• Serve as primary contact for vendor questions, escalations and service requests.
• Escort vendors on-site ensuring facility and safety compliance.
• Monitor open service requests and follow up to ensure timely resolution.
• Assist with vendor onboarding and required documentation.
• Confirm work complete and client space is in prime condition.
• Respond quickly to emergencies and summon additional assistance as needed.
• Assist with billing processes and vendor-related administrative tasks.
• Apply standard procedures to complex assignments and provide innovative solutions.

Skills

Vendor coordination

Microsoft Office

Organizational skills

Communication

Problem solving

Education

High School diploma

Tools

MS Office suite

Job description

CBRE seeks a Soft Services Coordinator to bridge vendors, site teams, and customers, ensuring pest services and other soft services run smoothly on a Monday–Friday day shift. This highly visible role focuses on service excellence, safety, and a positive employee experience.

You will manage vendor onboarding, on-site escorts, billing inquiries, and follow-up on open items with a detail-oriented approach and strong MS Office skills.