Vending Machine Associate

POP MART Americas Inc.; Hagerstown (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

POP MART Americas Inc. is seeking a Vending Machine Associate to join our North American Retail team in the Hagerstown area.

The role focuses on local operation and management of RoboShop vending machines, ensuring strong performance and customer satisfaction. You will handle product restocking, inventory, and contract file management for Robo Shop, with opportunities to assist store sales in the NYC area when needed.

Qualifications

• High School Diploma or GED or at least 6-month retail experience.
• Strong communication and customer service skills.
• Willingness to commute and flexible schedule including nights and weekends.

Responsibilities

• Manage Robo Shop operations and product restocking.
• Handle inventory, storage, and contract file management for Robo Shop.
• Support store sales in the NYC area when needed.
• Address customer concerns and maintain cleanliness and safety.

Skills

Communication skills

Attention to detail

Self-motivation

Flexible schedule

Education

High School Diploma or GED

Job description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of a Vending Machine Associate ready to join our North American Retail Business team. The person will be responsible for the local operation and management of our vending machine (RoboShop) and ensuring the achievement of RoboShop’s performance. This role will also support store stocking and customer service experience operations as well.

What You Will Achieve

• Mainly responsible for the Robo Shop management, product restocking, sanitary and customer complaints to ensure the achievement of performance.
• Assist warehouse and goods management including products in and out of the storage, allocation and inventory.
• Assist the development manager to follow up with the leasing process and file management of Robo Shop related contracts.
• Assist the store sales around the NYC area if needed.
• All other duties or projects as assigned.

What You Will Need

• High School Diploma or G.E.D., or at least 6-month retail or related experience.
• Great personality and excellent communication skills.
• Possesses a tenacious sense of urgency and attention to detail.
• Strong self-driving force.
• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
• Fluency in any other language is a plus.
• Having a driver's license or having a vehicle is a plus.
• Transportation is a non-negotiable for this role, this role involves a commute.

What We Offer

• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.