VEHICLE SALESPERSON

Northside-Chevrolet; San Antonio (TX); Sur place; USD 21 000 - 120 000; Plein temps

Résumé du poste

Northside Chevrolet in San Antonio, TX is seeking a Vehicle Salesperson to sell and lease new and used vehicles, focusing on internet customers and achieving a minimum of eight units per month. The role reports to the Sales Manager and is exempt under FLSA.

The position requires a high school diploma or GED and at least a few months of related experience; responsibilities include guiding customers, arranging test drives, and ensuring accurate paperwork for deliveries.

Qualifications

• High school diploma or GED; three months related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Mathematical skills including addition, subtraction, multiplication, and division.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Manufacturer’s Training
• Valid Driver’s License

Responsabilités

• Satisfies the transportation needs of Internet-generated purchasers.
• Communicates with Internet customers and prospects by their preferred method (phone, email, or in person).
• Understands Internet customers to draw them in-store for vehicle demonstrations and to close transactions.
• Handles Internet sales inquiries personally and promptly.
• Sells/leases and delivers a minimum of 8 units per month.
• Greets and assists customers entering the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening.
• Explains product performance, application, and benefits to prospects.
• Offers test drives to all prospects and collects proper identification prior to test drive.
• Follows up on leads until the salesperson determines no further action is needed.
• Maintains commitment to customer satisfaction and knowledge of dealer processes.
• Keeps up-to-date with laws governing retail automobile sales.
• Sets personal income goals aligned with dealership standards and pursues strategy to meet them.
• Attends product and sales training as requested; maintains Manufacturer’s Certification.
• Keeps abreast of new products and their benefits to customers.
• Turns completed deals to the finance/insurance manager with proper paperwork.
• Prepares sold vehicles for delivery and explains features, warranties, and paperwork.
• Introduces customers to service department and emphasizes service quality.
• Follows up on post-delivery items and title work to meet expectations.
• Maintains an owner follow-up system to encourage repeat and referral business.
• Reviews daily/weekly/monthly performance to improve time management.
• Attends sales meetings and maintains professional appearance.

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

VEHICLE SALESPERSON

Full Time Sales San Antonio, TX, US

Salary Range: $21,000.00 To $120,000.00 Annually

Reports to: Sales Manager

FLSA Status: Exempt

Prepared By: HR

SUMMARY

Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

ESSENTIAL DUTIES

Essential Dutiesinclude the following. Other duties may be assigned.

• Satisfies the transportation needs of Internet-generated purchasers.
• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
• Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
• Handles Internet sales inquiries personally, in a timely manner.
• Sells/leases and delivers a minimum of 8 units per month.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application, and benefits to prospects.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Understands and utilizes all functions of dealership sales control and follow-up system. Follows-up on leads until salesperson has knowledge that led is exhausted. Reports to manager that contact should be reviewed and removed. Client should be put on a six-month follow-up call to review on-going vehicle needs, if any.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards or productivity, and devises a strategy to meet those goals.
• Attends product and sales training courses as requested by sales manager.
• Maintains Manufacturer’s Certification.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
• Writes complete sales orders and processes paperwork in accordance with established dealership policies.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Follows up on all post delivery items, tags/title work, “we owes”, and special requests to be sure that all customer expectations are met.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) and three months related experience and/or training.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common factors, and decimals. Ability to compute rate, ratio, and percent.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule from.

CERTIFICATES, LICENSES, REGISTRATIONS

Manufacturer’s Training

Valid Driver’s License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Northside Chevrolet is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.