Vehicle Integration Engineer - Field Support

Kodiak; Mountain View (CA); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, Dental, and Vision plans

Flexible PTO and paid holidays

Dog-friendly office environment

Well-being benefits

401(k) retirement plan

Job summary

Kodiak in Mountain View, CA is seeking a Vehicle Integration Engineer - Field Support to respond to field failures and provide technical support. This role includes traveling to customer sites and leading cross-functional analysis to resolve complex issues.

The ideal candidate should have experience in debugging systems, familiarity with automotive electronics, and strong communication skills. The position offers a competitive compensation package with flexible PTO and well-being benefits.

Qualifications

• Experience debugging and assembling complex hardware/software systems.
• Familiarity with automotive and embedded electronics.
• Ability to solve complex technical problems independently.

Responsibilities

• Respond to field failures quickly to maintain system uptime.
• Travel frequently to customer sites for troubleshooting.
• Drive corrective actions to eliminate repeat failures.
• Improve diagnostic strategies based on operational data.

Skills

Troubleshooting across domains

Debugging complex systems

Comfort in Linux environments

Proficient in scripting languages

Effective communication skills

Tools

Diagnosing tools

Python

C++

Bash

ROS

Job description

Vehicle Integration Engineer - Field Support

Location: Mountain View, CA

Kodiak Robotics, Inc. is a leader in autonomous ground transportation, delivering freight with AI-powered technology. Our autonomous systems are now deployed nationwide, and we are expanding our field support team.

In this role, you will:

• Respond rapidly to field failures and technical support requests to maintain system uptime
• Travel frequently to customer and deployment sites to troubleshoot and resolve complex issues (min. 30% travel expected)
• Lead cross‑functional root cause analysis (RCA) across electrical, mechanical, firmware, and software domains
• Drive corrective and preventive actions to eliminate repeat failures
• Support implementation of design changes through prototyping, validation testing, and integration at customer sites
• Source and define technical requirements for field‑facing hardware and integration designs based on real‑world failure data and operational needs
• Improve diagnostic strategies and tooling to detect and isolate failure modes more rapidly, and recommend reliability enhancements based on operational performance data
• Perform preventative, corrective, and predictive maintenance on autonomous platforms
• Provide direct design feedback to product and hardware engineering teams grounded in hands‑on field experience
• Create and review documentation including schematics, drawings, build instructions, and troubleshooting guides

What you’ll bring:

• Strong bias toward action. You take ownership of ambiguous problems, move quickly to contain issues, and deliver results without waiting for perfect clarity.
• Hands on. You are comfortable with a wrench as well as a keyboard. Proven experience debugging and assembling complex hardware/software systems, ideally in autonomous vehicles, robotics, or similarly advanced systems.
• Systems thinker. Strong troubleshooting ability across electrical, mechanical, and software domains. Deep familiarity with automotive and embedded electronics, including communication protocols such as Ethernet, CAN, LIN, and 100BASE‑T1.
• Design‑minded. Track record of contributing to hardware or systems design reviews with practical, implementation‑focused feedback. You translate field observations and failure trends into actionable design requirements.
• Comfort operating in Linux environments and using terminal‑based diagnostic tools.
• Experience with scripting or programming languages such as Python, C++, C, Bash, or ROS.
• Ability to independently solve complex, novel technical problems with minimal guidance.
• Great communicator. Strong written and verbal skills across diverse audiences — you can explain a firmware bug to a customer and write a clear troubleshooting guide for the field team.

What we offer:

• Competitive compensation package including equity and annual bonuses
• Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including infertility benefits)
• MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, and Critical Illness Insurance
• Flexible PTO, 10 paid holidays, and generous parental leave policies
• Central office location in Mountain View, CA with dog‑friendly environment, free catered lunch, fully stocked kitchen, and free EV charging
• Well‑being benefits: Headspace, Calm, One Medical, Gympass, Spring Health, and Rula (mental health navigation)
• Fidelity 401(k) retirement plan
• Commuter, FSA, Dependent Care FSA, and HSA options

Compensation

Base salary range: $140,000 – $170,000 USD (SF/Silicon Valley location). Total compensation includes base pay, equity, bonus, and benefits.

Equal Opportunity Statement

We are committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status. Harassment of any kind is strictly prohibited, and we comply with all relevant statutes and regulations. Visa sponsorship may be available for eligible candidates.