Vehicle Inspector: Detail-Driven, Customer-Focused

ACV Auctions; Fresno (CA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical plans (various)

Short/Long-term disability and life保险

Dental & Vision

Paid time off

Stock Purchase Program

401(k) retirement plan

Zusammenfassung

ACV Auctions is hiring an Inspector to inspect vehicles at dealerships and auctions, report on condition, and support sales with up-selling opportunities. You will travel to sites, capture detailed photos, and help maintain strong dealer relationships.

The role emphasizes meticulous vehicle assessments, clear reporting, and teamwork within a fast-growing digital marketplace for used vehicles.

Qualifikationen

• 1 year experience in automobile field with customer service background
• Ability to read, write, speak and understand English
• Ability to work outside in the elements for extended periods
• Resourcefulness and innovative problem-solving abilities
• Capable of working independently and in a team
• Excellent communicator with customer needs in mind
• Valid driver’s license and insured vehicle
• Ability to perform physical tasks (standing, lifting 25 lbs+)
• Ability to drive both manual & automatic transmissions
• Good vision to identify vehicle defects

Aufgaben

• Support efforts to improve the customer experience.
• Conduct vehicle inspections at dealerships, auctions, and off-lease to detect damage and issues.
• Prepare and submit condition reports and repair/replacement cost estimates.
• Assist sales in upsell or cross-sell opportunities.
• Engage with dealers to ensure client satisfaction and strong relationships.
• Travel to dealerships and homes for inspections.
• Capture and upload vehicle photos and match to vehicles on the image server.
• List inspected wholesale vehicles for bidding on ACV Auctions platform.
• Sign up independent dealerships as buyers on the platform.
• Perform additional duties as assigned.

Kenntnisse

Customer service

English proficiency

Independent work

Problem solving

Valid driver’s license

Manual & automatic driving

Physical stamina

Strong communication

Jobbeschreibung

ACV Auctions is hiring an Inspector to inspect vehicles at dealerships and auctions, report on condition, and support sales with up-selling opportunities. You will travel to sites, capture detailed photos, and help maintain strong dealer relationships.

The role emphasizes meticulous vehicle assessments, clear reporting, and teamwork within a fast-growing digital marketplace for used vehicles.