Vehicle Inspection Lead

Carvana; Flint (MI); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

Job summary

ADESA, a Carvana-owned company, is seeking an Inspection Lead to manage a team of Vehicle Inspectors. You will oversee quality and productivity, lead arbitration when needed, and ensure safety and SOP adherence on site.

You will report to the Inspections Manager, coordinate with cross-functional teams, monitor KPIs, and coach staff to improve performance while maintaining strong customer and vendor relationships.

Qualifications

• Experience: Minimum of 1 year of leadership or supervisory experience. 3–5 years of Inspections related experience. If arbitration leadership, ability to discern complex regulations and determine applicability to specific situations.
• Leadership: Prior leadership experience is highly preferred, with a proven ability to manage direct reports and hold them accountable.
• Technical Proficiency: Proficiency with computer systems, including desktop and handheld devices, OBD scanners, paint meters, etc.
• Age/Licensing: Must be 18 years of age and have a valid driver’s license that meets requirements.
• Driving Ability: Able to safely drive a variety of vehicle makes, models, and sizes.
• Education: High School diploma or GED preferred.

Responsibilities

• People Leadership & Accountability: Oversee day-to-day activities of assigned team under the guidance of designated manager; monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Operational: Monitor and act on WIP pipeline, vehicle inspection metrics and inspector performance dashboards to meet KPI’s, customer SLA’s and volume fluctuations. Perform hands-on inspections as needed.
• Communication: Interact with all levels of team members, customers, vendors. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals.
• Resource Allocation: Schedule team to align with volume fluctuations and customer SLA’s; monitor, review, and approve/deny PTO requests and timecards.
• Training & Mentorship: Oversee the onboarding and training of new team members, ensuring they are proficient in SOPs, safety protocols, and technical systems.
• Safety Leadership: Ensure department safety compliance and promote a high degree of safety focus within the team during all lot movements.
• Facility & Equipment Oversight: Assure good operating condition of equipment and organization of inspection work areas.
• General Duties: Perform any other duties assigned by the designated manager.

Skills

People Management

Collaboration

Communication

Detail-Oriented

Adaptability

Leadership

Education

High School diploma or GED

Tools

OBD scanners

Paint meters

Desktop and handheld devices

Job description

Starting Pay: $20-$22 hourly

About Us

ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services, including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America, from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• Reporting to the Inspections Manager or other designated manager, the Inspection Lead will serve as the direct people leader for a team of Vehicle Inspectors. The Inspection Lead will oversee the quality and productivity of inspections through leadership and conducting hands-on inspections when needed. This role is an hourly, non-exempt people leader with no hire/fire authority.
• Depending on site size, the Inspection Lead may also oversee the arbitration process. This includes applying current NAAA and ADESA-specific arbitration guidelines, researching arbitration claims to determine arbitration applicability, negotiating with buyers and sellers to keep the sale together, and minimizing loss to the auction through research, utilizing available resources, and maintaining positive customer and vendor relationships.

Responsibilities

• People Leadership & Accountability: Oversee day-to-day activities of assigned team under the guidance of designated manager; monitor and ensure adherence to systems, policies, procedures, and performance standards. Participate in performance management processes: identify team member’s strengths and weaknesses; determine areas of opportunity and take appropriate steps to improve; address performance issues. Provide recommendations to senior leadership during the recruiting/selection process and escalated performance concerns.
• Operational: Monitor and act on WIP pipeline, vehicle inspection metrics and inspector performance dashboards to meet KPI’s, customer SLA’s and volume fluctuations. Perform hands-on inspections as needed.
• Communication: Interact with all levels of team members, customers, vendors. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals.
• Resource Allocation: Schedule team to align with volume fluctuations and customer SLA’s; monitor, review, and approve/deny PTO requests and timecards. Recommend cost-effective solutions to support inspection initiatives, team engagement, and team needs.
• Training & Mentorship: Oversee the onboarding and training of new team members, ensuring they are proficient in standard operating procedures (SOPs), safety protocols, and technical systems.
• Safety Leadership: Ensure department safety compliance and promote a high degree of safety focus within the team during all lot movements.
• Facility & Equipment Oversight: Assure good operating condition of equipment and organization of inspection work areas.
• General Duties: Perform any other duties assigned by the designated manager.

Skills and Attributes

• People Management: Proven ability to lead a team, influence others, and manage deliverables against aggressive targets.
• Collaboration: Team player who can coordinate with multiple departments and engage with customers and employees in a reliable and positive manner.
• Communication: Excellent verbal and written communication skills with the ability to provide clear direction to team members, and de-escalate highly emotional or critical situations.
• Detail-Oriented: Proven ability to multitask while maintaining strict attention to detail and operational accuracy.
• Adaptability: Ability to work in a fast-paced environment and manage day-to-day issues or safety concerns.

Qualifications

• Experience: Minimum of 1 year of leadership or supervisory experience. 3–5 years of Inspections related experience. If arbitration leadership, ability to discern complex regulations and determine applicability to specific situations.
• Leadership: Prior leadership experience is highly preferred, with a proven ability to manage direct reports and hold them accountable.
• Technical Proficiency: Proficiency with computer systems, including desktop and handheld devices, OBD scanners, paint meters, etc.
• Age/Licensing: Must be 18 years of age and have a valid driver’s license that meets requirements.
• Driving Ability: Able to safely drive a variety of vehicle makes, models, and sizes.
• Education: High School diploma or GED preferred.

ADESA Values

• Our Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother.
• We’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding.
• There Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment.
• Be Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way.
• Zag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences.
• Don’t Be a Richard: A simple guiding principle to act appropriately and professionally.
• Stay Scrappy: This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers.

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

• The physical activity requirements of the position range from Light to Heavy Physical Work.
• Constant - standing, watching, touching, listening, walking, talking
• Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling
• Potential –running, jumping, yelling, or other rapid or forceful movement in emergencies
• Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions.

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.